I booked a last minute night away with the children: afternoon tea followed by an overnight. The afternoon tea was delicious and I was really well catered for as a vegan diner. The Grand Hall was a beautiful setting for afternoon tea. The children also loved their food - the sandwiches were much simpler for the children and they got seconds based on how delicious they were. Our room was large and had a sofa bed and a cot bed. We enjoyed playing in the grounds including the play area, outdoor chess, boules, the scavenger hunt and the fitness trail. My son also loved playing football in the garden - he was excited that there were goals set up. We had dinner in The Fox Bar and had drinks and played cards in the Grand Hall afterwards. Breakfast the next morning was delicious. We were really excited to find newts in the pond. They would love to stay again. I would love to come for an overnight with my partner to experience it differently without the children.
Great value for money, room was clean and staff very efficient to check me in. Super fast internet I took couple of business calls and had no probs with video audio. Staff even allowed me to checkout couple of hours after checkout time. Breakfast was good. Highly recommend. Only drawback is it’s not walkable from airport and you need to take the shuttle bus
My stay this time was absolutely fantastic! The room was clean and tidy, with soft and comfortable bedding that guaranteed a great night’s sleep. The staff were warm and attentive, always ready to help with any requests. The location was also very convenient—perfect for shopping and dining nearby. I’ll definitely choose this hotel again on my next visit and highly recommend it!
Staff were great all very friendly
Room was spacious wardrobe big enough for a 4 yr old to sleep in ( excuse my humour ) and very clean
Evening meal portions great food very tasty & staff looked after granddaughter well with keeping her occupied .
Breakfast was a little of a let down as under the warmer food was still cold and bacon very dry … cheese was dried up with the cold meats only I flavour yoghurt I wish I had ordered off the fresh cooked menu of eggs selection ( but I never left hungry )
Despite second paragraph I would defo return
Ideal location.
Welcoming and polite check in from members of staff. Didn't get chance to use resteraunt as we were in a hurry for an O2 Arena event.
Room was adequate for stay although shower head wouldn't stay in a fixed position, the toilet sprayed water at you when you flushed and it would have been nice to have a bin near kettle to put used tea bags etc in.
Checked around the room before leaving the following morning and found dog toys under the bed so obviously not cleaned properly before we arrived.
Served its purpose for a one night stay. Clean and practical, nice rooms with everything you need. Fire alarm went off at night which was annoying, but otherwise was peaceful and quiet. Would stay again!