โรงแรมใกล้Bournemouth City Center,เบอร์นเมาธ์100% ของนักท่องเที่ยวเลือกพื้นที่นี้
ผผู้เข้าพัก2026.01.27
This is my second stay at this hotel. I am a professional dancer and every year there is a major competition held in Bournemouth, and to be honest, Hilton is one of the most closest hotels to the place of competition, which was the main reason to stay there. But, as last year, as this year, the stay didn’t leave a good impression. Last year my Gucci T-shirt was stolen by the housekeepers (it was lying in my suitcase) and the hotel didn’t compensate it in any way. This year, while doing the check-out, the lady at the reception wanted to charge extra money from me. I had breakfasts included, but she told me the opposite was showing in her screen. When I asked her to show her screen, she refused, saying that “oh it’s a mistake, sorry”. Then she said that I have other things to pay and I couldn’t understand what, as we never ate at the hotel during the day, didn’t use mini bar (which wasn’t even filled up), didn’t use spa, basically nothing. She was trying to find out what shall I pay for about 10 minutes. When I told her I’m late to the airport, she said everything is fine and I can go.
These situations with payments and money completely ruined everything and my opinion about the hotel. I won’t come back for sure.
About the food: there is basically nothing to eat. Sausages, bacon, eggs, harshbrowns, beans and some vegetables which look green.
Service: cleaning may be way better. We had plenty of trash in our room such as bottles, cans, empty bags which have been with us for the whole week of our stay and were never thrown away. The first few days the towels were changed, while after that they weren’t even lifted up from the floor.
I was staying with my friend and we occasionally ordered food. I have asked at the reception for two forks four times, but I was totally ignored. On the 5th time, when I was screaming, they finally brought the forks. Same with glasses: I’ve asked for 4 glasses, but have never seen them))
The overall feeling of the stay is absolutely negative, as it’s basically just a place for sleep without any good services. For the money it costs it’s absolutely not worth it.
โรงแรมใกล้Bournemouth City Center,เบอร์นเมาธ์100% ของนักท่องเที่ยวเลือกพื้นที่นี้
RRTrips2026.03.16
Stayed here in March 2026 with my family.
Overall below average experience.
There was only one passengers lift which was out of service and service lift was very small for a stroller and everyone staying on higher floors were struggling.
Outdoor pool was closed due to season but heated pool was also not functional.
Staff was not rude but they were not Marriott level, most of the requests were declined without any work arounds.
I booked a sew view room and it was very compact, other things were manageable but toilet seat was not. It had very less space that you couldn’t sit properly to poop :)
Breakfast options were good.
Based on my experience I didn’t feel it like Marriott and I would not be able to recommend this to anyone.
Very good location, easy bus to the centre but also you have very nice less crowded beach just about 5 min walk. Quiet location, local shop about 3 min walk.
We didn’t had a view 😅 But I guess you are not coming there to sit in the room.
Also very nice and friendly staff!!!
โรงแรมใกล้Bournemouth City Center,เบอร์นเมาธ์100% ของนักท่องเที่ยวเลือกพื้นที่นี้
IImalion9742025.04.27
L'acceuil pendant le check-in est à revoir..
Je n'ai pas pris de petit déjeuner, seulement le dîner. Une discussion stérile commence et l'acceuil a en effet constaté qu'il n'y avait pas de petit déjeuner mais que le dîner...
Personne explique le fonctionnement de l'hôtel, où se trouve le restaurant pour le dîner, juste demander l'heure pour manger.
Je ne me suis pas senti à ma place.
2 bagages en arrivant, je galère pour entrer, personne pour aider...
Mon anglais n'était pas top mais je faisais l'effort de communiquer.
Par contre les serveurs du restaurant du soir sont gentils, agréables et attentionnés. Bravo
Le check-out a été bien mieux et ils étaient compréhensifs. Rien à dire. Sourire était là
L'hôtel est très propre , rien à dire.
โรงแรมใกล้Bournemouth City Center,เบอร์นเมาธ์100% ของนักท่องเที่ยวเลือกพื้นที่นี้
ผผู้เข้าพัก2024.05.31
Nice hotel, not far from the beach. Breakfast was good but was only until 9.30am. Rooms were nice, spacious and clean we had a balcony room with lovely views of the beach, the rooms were quite hot and no A.C which is needed in hot weather. The outdoor pool is heated but no indoor pool for when the weather isn’t good. Staff were helpful and friendly.
โรงแรมใกล้Bournemouth City Center,เบอร์นเมาธ์100% ของนักท่องเที่ยวเลือกพื้นที่นี้
BBev Walker-Pugh2023.06.26
Great location for daytime but not so much for night. Very noisy outside until at least 3am.
We had a family room and it was excellent. Loads of space in the main bedroom and then a separate bedroom with two single beds. Beds were really comfortable.
We only ate breakfast in the hotel which was buffet style. Large selection available and it was very good.
The car parking at the hotel wasn’t great. We had to drop our cases then find alternative parking. This was not easy as all nearby car parks were full - cheerleading competition on at BIC.
We really enjoyed our stay and would return.
ผผู้เข้าพักSijainti vähän etäällä kaikesta (tosin en osannut määrittää tarkemminkaan minne haluan) mutta ajoi asiansa hyvin! Kiva englantilainen aamupala aamulla sai seuraavan päivän käyntiin 😊