Stayed here twice before and was satisfied with experience. Unfortunately, this time, I had to change the room as the curtains were falling down and wouldn’t close. The replacement room they gave me smelled of sweat and wee. Other than that the hotel is nice and reasonably priced. Parking is good. Cleaning needs to be prioritised to improve the experience
Room smelled of vomit and the curtains were torn informed staff they did seemed attentive but we were not offered a room change
Hotel is contracted to workmen working on the motorway also lots of couples with dogs in the room
In my opinion the cleanliness has declined in this hotel
ผผู้เข้าพักWe stayed in Crewe Hall and Spa for 3 nights. The hotel was grand and the ground well maintained. Facilities were also excellent which makes a good relaxing stay. Breakfast and the bar was superb. Spa treatments excellent!
What set apart the hotel are the staff. They were friendly, always smile. It definitely made our stay better.
Would I recommend and stay again? Absolutely. 10/10.