Hôtel qui était précédemment un Kyriad de qualité, a changé d'enseigne mais le service et la qualité ne sont plus au rendez-vous. Personnel inexpérimenté, chambre non faite tous les jours, clim réversible extrêmement bruyante, et peu de chaleur.
Point positif parking en sous sol et emplacement très confortable pour visiter le marché de Noël
Loved the location at the center of Thionville. There are pedestrian roads just around the corner with bars and restaurants and a supermarket and mall just next to the hotel. There are also lots of public parking spaces next to the hotel. The staff is very friendly,the rooms are modern and nice. So there is a nice rooftop at the hotel with a view and sofas and a bar to relax. At that floor you have a wellness area with sauna and upon appointment you can also book a massage. I did not have breakfast there, but it looked good. I would go back when I am in Thionville. Whether for business or even as a getaway weekend.
Mycket trevlig och hjälpsam personal. Läget bra, när city och flera restauranger. Rummen mycket fina och rymliga. Frukosten helt OK. Det enda vi inte var nöjda med var att all äggröra var helt slut redan kl 08.00 när vi skulle äta frukost. När vi frågade efter mer sa frukostpersonalen att det var slut och mer skulle inte komma.
Beautiful hotel on the very center of Reims walking distance from the cathedral. Recently renovated. Big rooms, beautiful and user friendly design. Very clean. Nice spa, bar and restaurant areas. Very friendly and professional staff.
CChiuThe hotel is conveniently located next to the Reims train station, but reaching it was more challenging than expected. You need to exit the station through a specific platform exit that’s not easy to find, as there is little to no signage. We took the wrong exit, which added an extra 15 minutes to our walk to the hotel.
Upon arrival, we were quite surprised by the reception—or rather, the lack of a traditional one. It consists of just a small coffee table with a single computer, where one staff member manages both check-ins and check-outs while constantly running back and forth to assist guests. Initially, I thought this was just a secondary station and that a more formal reception area existed elsewhere, but that wasn't the case. I couldn’t understand how one staff member could handle all the guests with such limited resources, especially during busy periods. I suspect it could easily become chaotic during peak hours.
The room itself was quite small, and breakfast was not included in the rate. However, the hotel had an interesting offer: if we opted not to have housekeeping during our stay, they provided two complimentary glasses of champagne. We were happy with this arrangement, as we usually prefer not to have anyone enter our room during a short stay. We did enjoy our two glasses of champagne at the bar after dinner, which was a nice touch.
That said, with no breakfast included, there might be better value options available in the area. It's also worth noting that finding a place for breakfast near the hotel wasn’t easy, with limited options within a 5-minute walk.
KKarinasnartequipe sympa et souriant, ce trouve juste à côté la petite France (centre ville).
la seule chose à laquelle on peut s'attendre est une amélioration du travail de la femme de ménage, elle n'aime pas laver les sols, surtout sous le lit
ผผู้เข้าพักThe hotel ”la bourse” is very conveniently situated, some 4 minutes on foot from the main station and even closer to the city center with it's bars and shops. Although the center is still a little bit away, it's too loud, to sleep with the the window open.
The house and the rooms are in a likeable, past-decades-style and - for example - a big reproduction of an 19th-century picture of a local factory in the room is a very nice alternative to the standard-modern-”art” so many hotels display.
Sadly the whole house seems a little bit worn off and especially the breakfast room is quite inconvenient.
Not five, but six or seven stars should be granted for the concierge service. The head of reception is an example of style and dignity and treats his customers with great formality and respect. Especially those, who have a traditional sense of good behavior, will probably enjoy the acquaintance and likewise the stay.
ผผู้เข้าพักGood location close to supermarket, bakery, Main Street, 8 minutes from train station, although room a bit small but have everything you need, recommend!!