Was a lovely stay which felt like home! Everything was clean and efficient. Arrived early by noon and was granted check in with a warm welcome of chocolates and a personal note! Enjoyed a high floor on level 18 and late check out till 1pm as Elite Silver member. Would love to return here again next visit as there are tram stops, 3 supermarkets and South Melbourne Market all within walking distance.
Love the friendly service from front desk to restaurant to housekeeping staff! Everything feels so new and fresh in the hotel, well maintained and being new. Easy to call an Uber as well just a short ride to city.
Attended the waterfront festival fireworks. Love the location and halal kebabs in the area . For hotel room love the little kitchenette , there’s smart tv but no internet to watch programmes . There’s only one tv channel. Sadly The shower head is broken the housekeeper should have known it and inform the maintenance to fix it before rent it out . Overall great hotel with great security for both front entrance and locked underground carpark.
I have stayed here before and have found all to be excellent. The proximity to my 90 year old Mums nursing home being the drawcard. This time however, on one of the days we stayed, we were not able to shower as there was a leaky pipe, and the water was turned off so they could fix it. Not their fault, but as we only stayed 3 days and were out early every morning (old ladies have zero tolerance for being late) we found it disappointing and so marked it down from ‘excellent’ to ‘good.’
Very friendly and accommodating staff can’t fault them…I was very happy to be able to have my dog with me, but it is incredibly frustrating and outdated for Australia to treat them as unhealthy to be around food areas…most indoor pets are cleaner than humans and if they’re not used to being left alone tied up outside, then it’s uncomfortable for their owners to be made to wait outside for food!
ผผู้เข้าพักStayed overnight, ok, van looked old , reasonably clean. We were driving through so not fussed about location. Enjoyed watching the birds flying around.