It was ok. It was within budget. It was not bad. You can call cabs and uber to pick you up also close to albrook mall about 12 minutes or less. Nice place to stay
It started out nice because they allowed us to check in early. Once he started the process, I let him know that we preferred the king size bed as my reservation was for a ”standard room with 2 double beds or a king bed”. That was when I started getting disappointed as he said it would be an extra charge of $25 for the king bed. I questioned why and was told that my reservation was for a standard room and it was extra for a king bed. I showed him what it said but he insisted it was extra. My husband just wanted to get checked in, so he paid for it with his credit card.
We were very satisfied with our room as it was nice and clean and on the bottom floor. The TV would not play any channels of any kind so we couldn't even have that on for entertainment. We went out to the pool area only to find out that the poolside bar was closed and would not be opened during our stay. (05/05/2025). When I choose a place to stay, I expect to be able to enjoy the amenities listed. It did not list anything about being a low season or that the poolside bar would be closed. We had been looking forward to lounging in the pool while having cocktails. We're went inside to the bar and had to look around to find someone to get us drinks. Later on, we did have a very nice dinner in the restaurant with good service.
We had to leave early in the morning and it was great to have shuttle service available and ready to take us to the airport. The driver was very efficient and safe.
I did talk to the front desk about the extra $25 charge because I still felt that we should not have been charged extra. He was very apologetic and understood my point but could only give me a card with a number to call. Overall it is a beautiful property and the rooms are comfortable.
No tiene la opción para no molestar a la hora del aseo y el huésped no se encuentra en la habitación, un poco grosero el personal, no cuentan con nevera.
Merci à l’équipe qui sait se montrer aimable et trest agréable avec les voyageurs. On peut discuter, échanger, avoir de bonnes recommandations et tout cela avec le sourire! Merci 🙏🏻
The locación of the hotel is exellent, the metro station just behind the corner, and lots of shops and restaurants nearby. The pool was amazing!! Veru big, clean and with a wet bar. Overall, everythinv was enormous: from the e trance to the lobby to the restaurant to the rooms.
The rooms are very spatious; but everything is rather old. The firniture has seen better days and the bathroom really needs a renovation. But hey, what more can one expect for the small amount we paid! The beds were very comfy.
The only downpoint was the staff. Nobody seemed to be interested in our wellbeing, almost rude, which was a shame.
But overall, we enjoyed the hotel very much, spending 3 lovely days at their enormous pool.
The hotel is close to a main street with shops, restaurants, a supermarket and a subway station, hence very convenient. The room is spacious There is a gym too.
The only thing i want to comment is it only offers 2 free bottles of water to guests the first day. After the first day, no more free water.
This hotel is an oasis in the heart of downtown! Clean and spacious public areas! It has an inside bar with a pool table, restaurant, beer pub and outdoor beer garden. The outside areas were filled with beautiful green tropical plants and flowers and the pool was clean. Love the decor all over and even in the elevator!! Our king size bed was comfy with plenty of pillows and the bathroom was clean, stocked well and had plenty of hot water. The only slightly negative thing I can say is that the carpet could be replaced but it was clean. The service was very good from the front desk to the beer garden to the restaurant. I would recommend this hotel to couples and large groups! Oh, they have a workout room also!