Location is excellent.
Service needs to improve
1. Standard hotel will provide a box/pack of tissue for the guest - I need to request for it
2. In NZ, provide hot chocolate is quite standard, I requested 1st time not done, 2nd time I wrote a note on the desk and ONLY ONE packet of chocolate provided
3. The toilet is so small, for big people will be problem. There was a light non stop blinking, till now no answer and don't know the reason
4. No cupboard for clothes and the only fixed hanger on the wall and right above the table and next to the kettle which you will not able to hang your jacket or jeans properly. I requested for hanger in order to hand my clothes outside the bathroom bar.
Location close to the place I need to visit
The restroom is great
The Kitchen is great
The roommate, staff are great
The only point I dislike is they provide refrigerator but not freezer so I cant buy some ice cream haha
The hotel is not very old so it's quite fresh and clean, it's in a great spot and staff are pleasant enough. The pool is very small and got busy but you're staying in kaikoura - get in the sea. Beds are comfortable. We didn't have time to try out the restaurant or bar as we went into town (a favourite of ours on the south island). Parking was easy - we parked on the street outside.
CClemonHoZCRoom was large, and had ample space to open 4 large suitcases. Room was clean too, and staff was friendly and helpful.
Arrived at 1.30pm and was able to check in early.
Only downside - Hotel parking is at the private open space adjacent to the hotel but could be better if within the building itself and sheltered.
ผผู้เข้าพักI received a 'warm' greeting from the desk clerk upon my arrival, with the 'check-in' straight forward and quick. Upon entering my room, I found it to be tidy and clean. Very impressed! But to my dismay, there was no alarm clock in the room so I could set my 'wake-up'!! I also had issues with setting the air conditioner. Upon going down to reception and enquiring about these issues, I was advised: 1. They don't have alarm clocks in their rooms, but can offer a 'wake-up call' after 7am when the office is open. 2. The desk clerk did show me how to operate the air conditioner using the one in the office. He even turned mine on and adjusted it to suit my requirements, using a master control in the office. Great service there!
But if you are staying at the hotel, it would pay to set your own 'wake-up alarm' using your watch, or what-ever else you have. That is, if before 7am.
Be wary of the rooms either side of you, I could hear what was going on in the room next to me, talking, tv, etc.
Breakfast in the morning is a 'set' menu, but I was surprised to find that the cooked breakfast and continental breakfast were two different prices! At other hotels, for about the same price, I received both cooked and continental for the one price. I even had to pay for a glass of orange juice! Coffee/tea and water was complimentary. Overall, I did enjoy enjoy my cooked breakfast.
Overall, I was happy in some respects with the hotel, but disappointed in others during my stay.
The location of the hotel is within an easy walking distance to the Christchurch Square etc. The Christchurch ****** is literally just around the corner.
CChak Heng AndrewThis hotel stay was an absolute delight, offering the perfect blend of convenience, stunning views, and high-quality amenities. The location right by the waterfront was simply breathtaking, and the proximity to the whale watching center was an added bonus.
While the unit was on the second floor, which required carrying our luggage upstairs, the view from the elevated position was well worth it. There was also the option of requesting a ground floor unit if stairs are a concern.
The check-in and check-out process was a breeze, with clear instructions provided and a designated key return box for added convenience. Having an assigned parking space just outside the unit was also a thoughtful touch.
But the true highlight of this hotel stay was the shower. The water pressure and temperature control were absolutely perfect, making for a luxurious and refreshing experience. And being able to watch the sunrise from the unit was the icing on the cake.
Overall, I would highly recommend this hotel to anyone seeking a tranquil, waterfront retreat with top-notch amenities and stunning views. The combination of the convenient location, well-appointed unit, and exceptional shower made this an unforgettable stay.