"Holiday inn is a great hotel with friendly staff. Breakfast was excellent and filling. Full breakfast not continental.
Staff went out of their way to help when my room fridge wasn’t working. They replaced it with a new mini fridge for my room.
I went for a visit to see my son and grandson and hotel staff welcomed my family.
I will return to Holiday Inn in Mesa Arizona again for sure. Thank you ."
"New owners in the place and the regular receptionist has a dismissive attitude. Some rooms are quite nice and it’s a good deal but be careful, the ‘price’ starts at $44 but after taxes etc it sometimes becomes $75. It used to be about $52 but now it’s at least $62 no matter what the initial cost said. The last room was awful: clogged sink, floors dirty, the door could only be opened by the staff, apparently the key cards didn’t work so you would need to see the receptionist to enter. But other times it is nice."
"My tv was not entering channels, or using guide properly. So went to desk to discuss, thought most likely batteries were weak. She called the lame weak maintenance person. He looked at tv, said it was the gadget at bottom and turned the channels with remote 6” away. I laughed I want to be able to change channels in bed, LIKE AT HOME!! Told him to bring me a functional tv. Didn’t!!!
Told desk clerks, I need a functioning tv , bring one from another room. She said I don’t know which room? I said any room not in use and has a tv that DOES WORK!!! I need a refund"
ผผู้เข้าพักWe stayed here for one night before flying out from Mesa Gateway Airport, Location was good, Hotel was very nice. Our flight was leaving early in the morning, so I wanted a hotel close to the airport. A little more than what I wanted to spend but it ended up being a good place to stay before leaving early in the morning. It worked out perfect.
ผผู้เข้าพักStaff was very friendly. Pool was descent. Gym room was good. I think elliptical need fixed they made a loud noise. Rooms are nice. Bathrooms were nice. Very close to airport. Shuttle lady was friendly but she parked a little far from where I had to go. So I got confused trying to find my way. Was dropped off my baggage claim I was catching a flight.
ผผู้เข้าพักHighly recommend if staying in the Mesa area. I stayed here for work training nearby. I had a high-floor king room. The beds are very comfortable. I will definitely take advantage of the pool and hot tub next time I stay here again.