Excellent location right next to the airport, free pick up service. The staff are super attentive. Food and amenities are pretty basic but I only stay for a night before an early flight, acceptable for the room rate.
⭐️⭐️⭐️⭐️⭐️ Excellent Stay — Truly Memorable Experience!
From the moment I arrived, the staff made me feel genuinely welcome. The check-in process was smooth and efficient, and I was greeted with warm smiles and refreshing drinks. My room was spotless, beautifully decorated, and offered a stunning view — every detail was thoughtfully arranged for comfort and relaxation.
The hotel’s amenities exceeded my expectations. The breakfast buffet was outstanding, with a wide selection of fresh, flavorful options to suit every taste. The housekeeping team maintained everything perfectly throughout my stay. I also appreciated the quiet atmosphere and the excellent Wi-Fi connection, making it ideal for both leisure and work.
What truly sets this hotel apart is the level of hospitality. Every team member went above and beyond to ensure I had a pleasant stay — from recommending local attractions to assisting with transportation.
Overall, this hotel combines luxury, comfort, and genuine care in the best way possible. I would highly recommend it to anyone visiting the area and can’t wait to return again soon!
The room was beautiful neat and clean.Nice experience with the food .I did not like the location the entrance was in a sloppy area while taking out my luggage it dropped and got damaged.Room service available.Friendly staff.It is nearby airport so if you dont have heavy luggage can walk-in from airport.Its good for couple ,family,friend or solo travellers.Price is very reasonable .
ผผู้เข้าพักExperiencia decepcionante para un hotel de esta categoría
Comentario:
Nuestra experiencia no fue la esperada. El desayuno picnic fue muy escaso: solo incluía un zumo, una magdalena y pan sin nada. Además, nos llamaron a las 2:30 de la madrugada para preguntar de qué queríamos el zumo del picnic, algo totalmente inaceptable.
La limpieza de habitaciones se realizaba sobre las 17:00 h, cuando lo habitual es que se haga por la mañana mientras los huéspedes están fuera. Esto resultó bastante incómodo.
La media pensión tampoco fue clara: ofrecían menús distintos según fuera comida o cena, y el personal no sabía qué platos estaban incluidos. En una ocasión nos cobraron el postre de la cena, cuando el día anterior en la comida no se había hecho, sin haberlo comunicado previamente. La ultima noche decidimos no cenar por la incomodidad de lo sucedido.
Tampoco aplicaron el 20% de descuento del room service que corresponde a los huéspedes alojados.
Por último, un camarero se quedó con el cambio al pagar en efectivo. No tenemos problema en dejar propina, pero es cuestión de educación devolver el cambio y dejar que el cliente decida cuánto dejar.
En general, faltó organización y atención al detalle, algo que debería cuidarse mucho más en un alojamiento de este nivel.
ผผู้เข้าพักI stayed for 2 nights, it didn't feel safe for me as a solo woman traveller. One the first night around 11pm there were 3-4 men shouting and laughing and knocked my door. I was scared and called the reception. The phone wire was not connected to the phone, i have to hold it tight to the phone while i was speaking. It was a terrifying experience. When in emergency even the phone wasn't working! the receptionist took 30 min to for the men to calm down. The next day morning the receptionist told me they men moved out. But i saw them in the evening in the hotel. Didn't feel safe. Again, the men, shouting and aloud. Still i couldn't sleep there, awake whole two nights i stayed there, didn't feel safe. The place was clean. Location was good.
RRay kosasihPleasant stay with great location, but bathroom needs improvement
We stayed here for a few nights and overall had a pleasant experience. The hotel is in a very good location, just a short walk to the Thamel area, so it was easy to explore without needing taxis. The room was clean, and the breakfast buffet had complete selections, with some dishes rotating daily.
However, we did encounter an issue with the bathroom floor. The tiles in the bathroom were the same as those in the bedroom area, and as a result, the floor became extremely slippery when wet. My wife even slipped once while taking a shower. It would be much safer if the hotel installed proper bathroom flooring. The toilet spray was also positioned awkwardly on the left side, and the toilet seat felt loose, which affected comfort.
Our original king room wasn’t ready at the 2 PM check-in time, but the staff offered us the option to check in immediately with a twin room, which we accepted. Throughout our stay, the staff were friendly and very helpful. When my wife requested help to switch the air-conditioner to heater mode, they sent someone right away and even provided an extra portable heater, which we really appreciated.
We were granted a late check-out until 2 PM, and because our flight was late at night, we extended the stay until 6:30 PM for an additional USD 30+. This was convenient for us.
Overall, it was a pleasant stay with great staff and location. The only major area that needs attention is the bathroom design and safety, which should be improved for better comfort.