The hotel is in a good location, close to the city center, and the hotel provides free tea, coffee, juice and other drinks. The staff are very friendly and actively help to solve problems. The room is relatively clean and tidy, and the bed is comfortable to sleep on.
Clean, central hotel easy access to shops, cafes and beach. Spacious rooms, bathroom with large shower and amenities. Only downside is the noise from neighbouring room or hallway can be heard clearly especially dragging chairs across the floor and talking. Thin walls!
SSunshineTDecent stay with a walking distance to old town Valencia. There is a good Korean BBQ and Chinese hotpot across the train tracks. Hotel reception is not 24 hours, so make sure you text them if you are arriving outside the operating hours. Room comes with kitchen amenities but no water provided.
MMCYANGThe location is perfect and the service is professional. However the facility is a little bit old. The bed is also not so comfortable enough for a 4-star hotel.
LLloyd88Overall we had a really nice stay at this hotel and it fit the exact purpose we needed for, it was also the best value of anywhere around.
The hotel was clean and the room and the staff were lovely , every time we needed some information the staff were very helpful.
The breakfast service was a buffet and at 15 EUR/ person represented great value with lots of different options for different kind of diets. I was running the marathon in Valencia and needed to keep my diet plain and clean, for anyone else doing something similar in the future I would say that the breakfast and the dinner are sufficient to correct carb load if that's what you need to do. The dinner buffet was 25 EUR and unlike breakfast, did not include any drinks. It was still good but a bit too expensive, we felt a bit too compelled to order paid drinks and there wasn't really anything I needed from the drink menu, I didn't like this. There are also things that could do with improvement, especially considering the 4 star rating of the hotel. Some of the facilities and amenities are now very date, particularly the TV in the room was very old and too slow to operate. The gym was quite decent for a hotel and had good weight options , but I would advise against using the treadmill, the belt got stuck while I was using it and I almost fell. Either the belt needs replacing or the entire treadmill. The sauna is free to use and was really nice, but the wooden benches are very loose and feel like they could give way especially on the top bench. None of these problems were big or impacted our stay, but the hotel should consider upgrading in the future to maintain their high standard.
ผผู้เข้าพักHotel bien, pero el personal muy poco amable y poco resolutivo, tuve un error a la hora de reservar y no me ayudaron en nada, me dieron el número para ponerme en contacto con gente que me lo podría solucionar y no me cogían ni el teléfono, me dieron otro número y era de una persona particular, muy poco resolutivos y poco comprensivos ya que como hotel donde yo he reservado deberían de tener un medio de contacto donde solucionar estos problemas y no lavarse las manos tan fácilmente.
VVinci7788The hotel is clean, modern with all the necessities. It’s located in an industrial area close to the airport and there is nothing around but it’s also next to a commercial center (complete with brands and restaurants) plus it’s only a 15mins to Valencia city center by car. There is also free parking within the hotel area with gate hence quite safe. The room decent (as expected) and clean. The toilet is a capsule type of toilet which works well.
Everything is perfect for the quality and price and I would give it a 5/5, except there is no air conditioning in the room when I’m travelling in May. Reason being it’s centralised and they think the weather is still decent and not warm enough to justify turning on the air conditioning. I’m not sure if they ever tried sleeping in but it was horrible. It’s like sleeping in a sauna. Having the windows open helped but around 2am, there’ll be bad smell from factories nearby. The sole purpose of a hotel is allowing the customers to rest and sleep comfortably and it has failed despite all the other features and good services. It’s such a pity