โรงแรมพร้อมอาหารเช้าในเดอรัม สหราชอาณาจักร

Reception staff was super friendly and very helpful a credit to the hotel. Room was clean with a lovely bed and warm powerful shower. Food served til 8.30pm which the food we had was lovely and would recommend, menu is rather small but they are good at accommodating e.g vegetarian however a little on the high price. I would say the bar is over priced for the stay however lovely open fire! The grounds are nice with a woodland behind. With a kids play area and a few added bits e.g giant chest set. Room was a little cold (room 25) with the heating in the room not working however a plug in was provided within the room and the hotel it’s self rather warm downstairs with working heating. My biggest concern was the windows the bathroom window faces out to the staff carpark and the blinds old, dirty and not working with dam or water damage above the windows ( which i expected given the age and price of the room) The hotel has a little dungeon which we were allowed to go down which added to the castle stay! The hotel has certain bits of armed men and knights bits on display. I felt with a small investment in displaying the castles history and strengthen the knight theme the dungeon could be a little hidden gem Ice cream parlour up the road on a working farm with kids play area, good selection of shops within 10 mins drive at a new retail park with cinema, plenty of restaurants, and supermarkets Would stay here again Overall would stay here again

เป็นการเข้าพักที่น่าประทับใจมาก ระหว่างการเดินทางจากยอร์กไปเอดินบะระ เราตั้งใจแวะพักที่เมืองเดอร์แฮมหนึ่งคืนเพื่อสัมผัสความโรแมนติกและความสง่างามของเมืองอังกฤษแบบดั้งเดิมแห่งนี้ โรงแรมอินดิโกแห่งนี้ดัดแปลงมาจากโรงเรียนเก่าแก่ในท้องถิ่น ดังนั้นรูปแบบดั้งเดิมจึงได้รับการอนุรักษ์ไว้อย่างดี ตั้งแต่ด้านหน้าอาคารไปจนถึงทางเดินและห้องพัก ห้องพักค่อนข้างกว้างขวางและมีอุปกรณ์ครบครัน พนักงานให้การต้อนรับและเอาใจใส่เป็นอย่างดี และอาหารเช้ามีให้เลือกมากมาย ทั้งแบบบุฟเฟต์และแบบสั่งตามเมนู โดยรวมแล้วเรารู้สึกพึงพอใจมาก จะดีกว่านี้ถ้าเครื่องทำความร้อนในห้องอุ่นกว่านี้อีกหน่อย คิดว่าเราจะกลับมาที่เมืองนี้อีกแน่นอนในอีกไม่กี่ปีข้างหน้า ตั้งตารอการมาเยือนครั้งต่อไปของเรา

The room was spacious and comfy beds. It comes with free breakfast, which is good. Breakfast was alright, the same food every morning. The only thing that lets us down is one of the staff in the restaurant. We sat there for ages waiting to be served. Because he won't be serving us not until 8pm. So we've waited patiently, because we have just arrived that night and was very hungry. This man was serving other people, but not us. So my husband and I were wondering what's going on. So my husband went to the till and queued up. But when it's my husband's turn, he asked, ”Who's next?? Obviously, my husband was in front of him. Then, when my husband asked if we could order now, he looked at him and me and saying ”Oh, just wait to your table, and I will get your order from there. . Maybe because I am the only Asian there. I feel like there's a bit of ****** to be honest. We went back to our table and waited to be served again. But he didn't turn up and served the next table beside and served some other customer who came after us. I was so mad and upset. But I don't want cause a scene. So we we just went out and looked for another restaurant outside the hotel. We're so disappointed, and we didn't expect to be treated like that. The receptionist was very nice and helpful. I just forgot his name. But the one at the restaurant is not nice at all. He ruined our family holiday. We won't be coming back anymore there.

Absolutely wonderful. Id stayed at Durham Royal County before with my girlfriend. However she didn't come with ne this time due to reasons that she had. The staff at the hotel were lovely about it and made me feel better about tge situation and a lovely note and complementary drinks for me to come back to in my room. All I can say is thankyou and I'll look forward to staying with you again soon. Thanks Matthew

Great stay for my birthday! The Pin is fab with lots of activities to keep you busy. We upgraded the spa which was well worth the £60 each (the sunny weather also made this a great experience). The room was a fab size (deluxe double) and the food was delicious. We really enjoyed our stay and have booked again.

Was a romantic get away, found that the drinks are expensive inside the hotel. we never ate at the hotel, as there is a couple of nice pubs close by. the staff were friendly, THe place is a bit of a maze but cool. they do run daily tours but its best if you book up in advance as when we tried to do day of the tour no availability. it is run via a 3rd party not the hotel itself.

Amazing stay. The customer service was impeccable from the off, very clean, all the necessary amenities, and a super comfortable bed and pillow.

เรามีความสุขกับการเข้าพักของเราทําเลที่ตั้งดีเยี่ยมสถานที่สวยงามและเงียบสงบ พนักงานเป็นกันเองมากยินดีต้อนรับและเป็นมืออาชีพ ข้อเสียอย่างเดียวคือห้องของเรามีปลั๊กปลั๊กเพียงอันเดียวที่เราสามารถใช้ ..... ไม่ได้เพียงพอในทุกวันนี้ แม้แต่สําหรับความต้องการขั้นพื้นฐาน ..... แย่มากโดยบังเอิญ ยินดีต้อนรับเครื่องปรับอากาศ ดังนั้นเราจึงหลีกเลี่ยงโรงแรมนี้ในฤดูร้อนด้วยเหตุผลนี้เพียงอย่างเดียว อีกอย่างหนึ่งที่น่ารําคาญเล็กน้อยห้องน้ําของเรามีชั้นวางแก้วเหนืออ่างล้างจานซึ่งยื่นออกมาอย่างหนักเพื่อตรวจสอบให้แน่ใจว่าสิ่งต่าง ๆ จะไม่ล้มลง อาหารเช้าของเรายอดเยี่ยม (ยกเว้นไข่เจียว) และพนักงานบริการก็ให้การต้อนรับดีมาก .... เป็นการเริ่มต้นที่ดีสําหรับวันใดก็ได้!

Reception staff lovely. Food lovely and motel well presented.  Couple of issues in room - couldn’t get the shower riser to work but only there one night so managed. However not a fan of two single beds zipped together as zip is felt and disrupts sleep. Also wasn’t a fan of the mattress ended with bad back.

Absolutely spotless and finished to a high standard. Decor is modern and appealing throughout. Staff are helpful. Lovely restaurant and fantastic coffee served there. The only slight issue I would say, is that you can hear guests in the next room very easily and this isn’t desirable for obvious reasons. We sadly ended up with very noisy guests in the room next to us the first night we stayed and this caused considerable disruption to our sleep pretty much all night. Saying this, we didn’t notify the staff though (so they may have been able to help) as there was no phone in the room. The next night was fine and completely silent so this would be dependent on who you have staying near you.