The front desk staff are charming and always greet guests with a smile. The rooms are spacious and spotless, and the washroom is bright and impeccably clean. The flat-screen TV is large and easy to operate. We booked the hotel twice with the same room category, and on our second stay we were pleasantly upgraded. The hotel also offers complimentary breakfast with an impressive variety of dishes—ranging from dumplings and xiaobao to chicken breast, Yunnan rice noodles, and Henan hui noodles. The selection is so abundant that it’s impossible to try everything in one sitting. The hotel is conveniently located near Line 2 subway station, which is equipped with an elevator—ideal for guests carrying large luggage. The subway provides a direct connection to the airport, with no need to transfer to another line.
LLuobinI went for the cheapest and most basic room, and it was very cheap! So whilst this review might seem negative here and there, it's merely a description of what I expected.
Firstly, it was January and was unusually cold for Zhengzhou, having recently snowed and with sub-zero temperatures. So I expected the room to be cold, as heating isn't the norm in this part of China (as it is in the North).
But the air con which one normally relies on, only blew cold air and for some reason wouldn't go above 17°C, so I turned it off. (pic)
The room had windows, but was behind a facade and allowed in very little daylight. (pic is the daytime pic of the window without the room lights on).
Instead of the Queen bed I expected, I had two very large singles, so I doubled up on the duvets and I was very warm whilst in bed.
I found the small things annoying, like plastic slippers that hurt your feet (pic) that other people have worn; coat hangers in the bathroom but not even a nail in the door to hang your coat. I used a broken edge of the door to hang my coat(pic) .
And two paper cups (no bottled water but the kettle worked well).
And only one towel, albeit a large one.
And the big gap all around door (pic) which let in smoking smells from other rooms, as well as the light from the hall.
The pillows, and bedding were comfortable and clean. The hot water was hot (I didn't dare to shower because of the cold).
The w/c functioned well, and although the beds were characteristically hard, I slept very well.
There were better rooms free which they could have given me, but they chose to give me an inferior room, which I am reviewing.
The TV worked but I couldn't get any channels on it. I've successfully used that type of TV before so I don't know what I was doing wrong.
WiFi was good.
The decor appeared 'grubby' but this is normal in China.
Check-in was quick and OK.
I booked a (free) lift to airport for the next morning, but when I turned up at the time agreed, there was nobody at reception, so I took the subway, which was adequate.
I recommend it if you are on a budget. It was cheap.
I'll try somewhere else next time. The location is great and there's an abundance of hotels in the area.