I went for the cheapest and most basic room, and it was very cheap! So whilst this review might seem negative here and there, it's merely a description of what I expected.
Firstly, it was January and was unusually cold for Zhengzhou, having recently snowed and with sub-zero temperatures. So I expected the room to be cold, as heating isn't the norm in this part of China (as it is in the North).
But the air con which one normally relies on, only blew cold air and for some reason wouldn't go above 17°C, so I turned it off. (pic)
The room had windows, but was behind a facade and allowed in very little daylight. (pic is the daytime pic of the window without the room lights on).
Instead of the Queen bed I expected, I had two very large singles, so I doubled up on the duvets and I was very warm whilst in bed.
I found the small things annoying, like plastic slippers that hurt your feet (pic) that other people have worn; coat hangers in the bathroom but not even a nail in the door to hang your coat. I used a broken edge of the door to hang my coat(pic) .
And two paper cups (no bottled water but the kettle worked well).
And only one towel, albeit a large one.
And the big gap all around door (pic) which let in smoking smells from other rooms, as well as the light from the hall.
The pillows, and bedding were comfortable and clean. The hot water was hot (I didn't dare to shower because of the cold).
The w/c functioned well, and although the beds were characteristically hard, I slept very well.
There were better rooms free which they could have given me, but they chose to give me an inferior room, which I am reviewing.
The TV worked but I couldn't get any channels on it. I've successfully used that type of TV before so I don't know what I was doing wrong.
WiFi was good.
The decor appeared 'grubby' but this is normal in China.
Check-in was quick and OK.
I booked a (free) lift to airport for the next morning, but when I turned up at the time agreed, there was nobody at reception, so I took the subway, which was adequate.
I recommend it if you are on a budget. It was cheap.
I'll try somewhere else next time. The location is great and there's an abundance of hotels in the area.
The staff at the front office are excellent. To make specifically, Ms Daniella and Ms Quuena both went out of the way to ensure everything was all right. Infact Ms Queena, accompanied me to the Train station in the hotel car to ensure that I get there right.
The extra effort Ms Daniella did to get me a room with AC working was amazing.
I can not be that complimentary to the hotelcrooms though. Air-conditioning was hardly working and had to change rooms.
LLuobinI went for the cheapest and most basic room, and it was very cheap! So whilst this review might seem negative here and there, it's merely a description of what I expected.
Firstly, it was January and was unusually cold for Zhengzhou, having recently snowed and with sub-zero temperatures. So I expected the room to be cold, as heating isn't the norm in this part of China (as it is in the North).
But the air con which one normally relies on, only blew cold air and for some reason wouldn't go above 17°C, so I turned it off. (pic)
The room had windows, but was behind a facade and allowed in very little daylight. (pic is the daytime pic of the window without the room lights on).
Instead of the Queen bed I expected, I had two very large singles, so I doubled up on the duvets and I was very warm whilst in bed.
I found the small things annoying, like plastic slippers that hurt your feet (pic) that other people have worn; coat hangers in the bathroom but not even a nail in the door to hang your coat. I used a broken edge of the door to hang my coat(pic) .
And two paper cups (no bottled water but the kettle worked well).
And only one towel, albeit a large one.
And the big gap all around door (pic) which let in smoking smells from other rooms, as well as the light from the hall.
The pillows, and bedding were comfortable and clean. The hot water was hot (I didn't dare to shower because of the cold).
The w/c functioned well, and although the beds were characteristically hard, I slept very well.
There were better rooms free which they could have given me, but they chose to give me an inferior room, which I am reviewing.
The TV worked but I couldn't get any channels on it. I've successfully used that type of TV before so I don't know what I was doing wrong.
WiFi was good.
The decor appeared 'grubby' but this is normal in China.
Check-in was quick and OK.
I booked a (free) lift to airport for the next morning, but when I turned up at the time agreed, there was nobody at reception, so I took the subway, which was adequate.
I recommend it if you are on a budget. It was cheap.
I'll try somewhere else next time. The location is great and there's an abundance of hotels in the area.
ผผู้เข้าพักReally nice type of hotel. Bathroom could be better, also the switches sometimes were not working. But I highly recommend to spend a weekend here. Breakfast was really good and staff super helpful
BBrisbaneTomA large shopping centre (Wanda Plaza) is next door with a huge array of Chinese franchised food outlets alongside KFC and Starbucks. A good spread of affordable to prestige clothing brands as well. Many empty shops, though, point to economic stresses in this market.
The breakfast is standard Chinese hotel fare so if you're expecting a range of gourmet cereals and breads you'll be disappointed.
Turning to the room itself.
No room clock and a huge television screen that turns on every time you put your key in the slot are minor annoyances. The television screen has no apparent access to audio-visual inputs which seems a wasted opportunity to me. I want to watch my own media on the television screen.
The room is a good size and quite quiet. The bed was firm but not hard. Blackout curtains work well and windows can be partially opened. I observed that any non-smoking regulation was not observed by all guests. Perhaps in the major markets that's more enforced.
There is no laundry service as far as I could tell.
The shower stall is my main concern and this might apply only to my room. The drain is VERY slow and the recess quickly fills with water. The floor is flat, so water does not naturally flow to the drain, leaving the shower recess always wet and a potential mould hazard.
No complaints from me about the lack of staff who speak English. This is a new hotel catering mainly to Chinese travellers. While I have some concerns about the standard of building construction finish I can't fault the staff for their attentiveness and friendliness. If the location suits you the value is obvious.
Note that guest rooms are on floors 18 and 19 so expect to spend some time waiting for the slow lift.