Very well located, the Hyllit Hotel can be found less than 5 minutes away from the Antwerp-Centraal train station. It is located in such a manner that you have a direct access to the historical centre of the city by foot, following a straight line.
The reception was very nice, I was received by very professional people who took the time to explain every commodities available in the hotel, from the mini-bar to the Emerald Lounge, and even how to access the rooftop restaurant and the health centre.
The room I was given was very clean, with different amenities available such as a TV with international channels (French, English, German), a coffee machine, and a phone.
Stay was much like others mentioned. Hotel is very new, 24/7 reception, onsite gym and reasonably sized rooms. Some personell doesn't speak Dutch, which is not acceptable to us, please do some effort to learn the language of the country you work in please. The braided, black, tall lady was very friendly. Also a shout out to the breakfast kitchen team, coffee should always come with a small treat.
The only very big negative for us was that we put in the special requests that we preferred a quiet room on the back side of the building. We even followed up with an email. Only to be assigned a room on the front of the building when checking in. That is very annoying. Especially since there were rooms available on the back side, which we got assigned after complaining. NOT OK!
Had a good stay, nice rest, and didn't mind the 5 mins walk to the metro for the city center. Expensive supermarket nearby was also a plus.
Amazing hotel friendly staff kids was very happy everything very good very good area easy to find the hotel and it’s near to Petrol pump easy you can get what you need. 5 star for hotel management service and staff.
As you expect from a budget hotel, so no complaints. Room is small. Free parking. Staff Gerant is fantastic, super helpful. You can borrow hair dryer from the reception. A fantastic all-you-can-eat restaurant called “Hechi”is right next door, must give it a try if you are staying in this hotel!
ผผู้เข้าพักOverall our expectations were exceeded, we have been traveling for almost 90 days and this has been the best hotel we have stayed. The room was clean and well appointed. The location is a short walk from the central train station through a safe neighborhood. The staff was friendly and quick to make any request happen. The staff appears to care for the hotel and customers as if they had a true interest in the outcome of everyone who passed through their doors. Thanks again for the excellent stay.
ผผู้เข้าพักWij verbleven 2 nachten in een kamertype: studio. We kwamen vroeger aan dan de voorziene check-in tijd maar werden zeer vriendelijk ontvangen. We konden ons omkleden en de bagage werd veilig bewaard aan de receptie (en nadien door een medewerker naar de kamer gebracht). Via een persoonlijke SMS werden we op de hoogte gebracht wanneer de kamer klaar was. Aangezien we toen niet meer in het hotel waren werd de code en procedure duidelijk uitgelegd om later vlot in te checken via huisnummer 115. De studio was ruim en voorzien van alles zoals voorgesteld tijdens de reservatie. Voor de rokers is er een ruime aparte 'patio'. Hier kan je rustig roken en je eigen drankje consumeren zonder de 'niet-rokers' te storen. Zowel in de kamer, kitchenette en badkamer was de hygiëne prima. Op de gang is er tevens een automaat met enkele drankjes, snoep, chips, tandenborstel,... voorzien. Dit hotel voldeed ruimschoots aan alle verwachtingen van een 3-sterren product. Het uitchecken verliep vlot en wederom hartelijk en vriendelijk. In de kamer was het geluid van de straat wel hoorbaar maar dat wisten we op voorhand gezien de ligging van het hotel (bij een volgende reservatie vragen we misschien een kamer aan de binnenzijde). Een hotelkamer in het echte centrum van de stad heeft dan weer andere geluiden. Het hotel is bijzonder gemakkelijk bereikbaar vanaf het centraal (trein)station en op 20 minuten te voet ben je in hartje Antwerpen. Bij een volgende uitstap naar Antwerpen zal onze keuze snel gemaakt zijn en kiezen we voor Arass Hôtel & Business Flats.
CChristianThe hotel is in an excellent location if you are working at the conference centre a Room with a Zoo, you have to walk one minute across the square.
I ate twice in the restaurant, both times the food was mediocre (too much tomato sauce on pizza, very strange and poorly made carbonara with pasta that was dry due to being put under the grill). The breakfast was also extremely basic for 20 euros a day, one day the baked beans were empty the whole time I was there, several days most of the cherry tomatoes were wrinkled. The juices were nice and the bread was fresh.
Overall, the staff seemed slightly poorly coordinated in ensuring someone was available at the bar and reception. The bar was frequently unmanned, and the reception was as well, it seemed like sometimes bar staff were spending time with friends.
In addition, the bathroom in my room smelt, from the day of arrival.
Overall the location is good and it seemed relatively clean, but the rooms are small, I would not eat here, but the bar is suitable for a drink.
PPiloyan3000Это было великолепно! Номер красивый, чистый , современный. Хорошая косметика, все опрятно и приятно. Я действительно в нем отдохнула.
Прямо в начале шопинг улицы, рядом вокзал и остановка flix bus. Круглосуточное заселение.
Твердая 5. Единственное, хотела бы порекомендовать заменить или добавить в номер полноценную кружку для чая/кофе. Сейчас там всего лишь маленькая как для эспрессо.