"Wonderful staff, especially the shuttle driver. Room served it's purpose but bed springs were old and sagged in the middle, hot water was a struggle. Breakfast was doable but in theoretically nice but ultimately odd and FREEZING atrium area. Overall grateful for the convenient last minute stay after my late flight cancellation."
"Had a reserved room, yet it was not available at check-in. Waited 2 hours as the staff prepared the room. Ended up with different room from what I reserved, but was told I couldn't do that initially since I booked 3rd party. Confusing and a bit of time lost. Front desk attitude changed after I contacted the 3rd party to be rebooked. Not very friendly then."
"I recently traveled through Detroit and had a layover. The hotel was very close to the airport and the shuttle was very prompt and convenient. The room was clean and comfortable. The staff was very friendly and helpful in locating a place to eat dinner, Bob Evans restaurant was very close. I enjoyed the stay for a short layover. Would choose again."
"Overall a great experience!
Both the food and the accommodations were excellent. The only minor downside is that the interior style is a bit dated, showing some age. But overall, it's a very solid and pleasant place to stay."
"I stayed at the Holiday Inn Express during a business trip to the USA. The experience was smooth and professional from check-in to check-out. The room was spacious, clean, and well-appointed—perfect for unwinding after meetings. I appreciated the comfortable king bed, reliable Wi-Fi, and quiet ambiance, which made it easy to focus and rest. The hotel’s location is convenient, with nearby restaurants and shopping options. Staff were courteous and attentive, and the breakfast buffet offered a solid variety. Overall, a dependable choice for business travelers in Detroit."
"The furniture was badly scratched and damaged. The carpet was nearly worn out. The desk chair fabric was worn, and even the trashcans were rusted inside. Overall, the room needed to be remodeled. My room was cleaned once after the first day of a five-day stay. The cleaning staff didn't come until 2:30-3 pm on days three and four. I attended training classes and events between 9 am and 2 pm. I will probably not book a room at a Wyndham Hotel again. I should have taken photos."
I recently traveled through Detroit and had a layover. The hotel was very close to the airport and the shuttle was very prompt and convenient. The room was clean and comfortable. The staff was very friendly and helpful in locating a place to eat dinner, Bob Evans restaurant was very close. I enjoyed the stay for a short layover. Would choose again.
The hotel was alright but when it comes to checking in and out is another thing it was a hassle paid for the hotel online with my CashApp card and when I had arrived and they asked for a security deposit fee and I had asked them if they accepted CashApp being how they took it the first time they told me no they didn’t accept it and that I would have to either have cash or a bank card that isn’t CashApp, Venmo, Chime, PayPal etc rude as can be and not only to mention they had kicked me out my room until I had paid a security deposit fee for my pet and later that night I had paid the pet fee and the staff was nothing but disrespectful but the day of check out I woke up late and apologized to the housekeepers and they were nothing but rude and told me that I had 5 minutes to get out or else there were going to be police there and I had a lot of stuff in my room being how I stayed a few days there but and 5 minutes wasn’t going to be good enough for me so I had asked if I can get a little bit more time and after I had got everything out they were nothing but nice as can be asking if help was needed and I told them that I didn’t need any help from them got everything into my car and walked back in so I can get my security deposit fee back and I was denied my security deposit fee and I want and I am going to be calling the head honcho and reporting that and everything else.
This is not the first time either that this has happened to me
Room was fairly priced, located close to shopping, activities and the Fwy, but sadly the room was less than clean. I believe the bedding was reused; as i found long hairswithin the room and bed.
If marketing as an ” Extended Stay” option there needs to be more complete amenities to complete a guests stay.