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I didn't like this room. I preferred the room I had in a previous trip. The buffet was ok, but we had a problem with one payment by credit card. The buffet and drink showed as paid on my friend's application, but the hotel said the payment was declined. They will get in touch with my friend since the issue is not closed.

พนักงานพูดภาษาอังกฤษได้นิดหน่อย ฉันขอเช็คเอาท์ล่วงเวลา ห้องพักสะอาด กว้างขวาง และสะดวกสบาย ราคาต่อคืนคุ้มค่ามาก แนะนำเป็นอย่างยิ่ง

It started out nice because they allowed us to check in early. Once he started the process, I let him know that we preferred the king size bed as my reservation was for a ”standard room with 2 double beds or a king bed”. That was when I started getting disappointed as he said it would be an extra charge of $25 for the king bed. I questioned why and was told that my reservation was for a standard room and it was extra for a king bed. I showed him what it said but he insisted it was extra. My husband just wanted to get checked in, so he paid for it with his credit card. We were very satisfied with our room as it was nice and clean and on the bottom floor. The TV would not play any channels of any kind so we couldn't even have that on for entertainment. We went out to the pool area only to find out that the poolside bar was closed and would not be opened during our stay. (05/05/2025). When I choose a place to stay, I expect to be able to enjoy the amenities listed. It did not list anything about being a low season or that the poolside bar would be closed. We had been looking forward to lounging in the pool while having cocktails. We're went inside to the bar and had to look around to find someone to get us drinks. Later on, we did have a very nice dinner in the restaurant with good service. We had to leave early in the morning and it was great to have shuttle service available and ready to take us to the airport. The driver was very efficient and safe. I did talk to the front desk about the extra $25 charge because I still felt that we should not have been charged extra. He was very apologetic and understood my point but could only give me a card with a number to call. Overall it is a beautiful property and the rooms are comfortable.

This hotel is an oasis in the heart of downtown! Clean and spacious public areas! It has an inside bar with a pool table, restaurant, beer pub and outdoor beer garden. The outside areas were filled with beautiful green tropical plants and flowers and the pool was clean. Love the decor all over and even in the elevator!! Our king size bed was comfy with plenty of pillows and the bathroom was clean, stocked well and had plenty of hot water. The only slightly negative thing I can say is that the carpet could be replaced but it was clean. The service was very good from the front desk to the beer garden to the restaurant. I would recommend this hotel to couples and large groups! Oh, they have a workout room also!

⭐️⭐️⭐️⭐️⭐️ A wonderful experience in the Heart of Casco Viejo! Art Casco is hands-down one of the most stylish and comfortable boutique hotels I’ve ever stayed in. The location is unbeatable—right in the heart of Casco Viejo, with historic charm all around and just steps from the waterfront, restaurants, and beautiful architecture. From the moment I arrived, the staff were absolutely amazing—so warm, attentive, and genuinely helpful. There was a bit of confusion about my second day of booking, even though I had paid online. But they handled it with patience and professionalism. Please make sure this hotel gets their money—they truly deserve it. The rooms are artistically designed, clean, and full of character. Every detail—from the artwork to the furniture—felt curated with care. The air conditioning worked perfectly, the bed was super comfortable, and the bathroom had great water pressure (a big deal in Panama!). The entire property felt like a peaceful, artistic escape from the buzz of the city. If you’re looking for a boutique stay that blends art, comfort, and outstanding service, Art Casco is the perfect choice. I’ll definitely be returning!

Room was nice and comfortable though carpet had not been vacuumed in a long time. Had a massage at the spa. Extremely disorganized and inexperienced massuese. With 30 minutes notice of my arrival there were no towels or robes ready. She kept bringing things one at a time even while i waz naked getting into the shower- bath mat, then robe, then robe belt, then towel, then slippers. I told her i just want back massage and done strong but i had to keep telling her where to rub and to be stronger.   Other than that the facility was nice I used on line booking to book one day, then two more days then three more days. I always book for two but om the last three days something went wrong and somehow got booked only 1 person. Desk attendant told me $55 a day to change to two person.  I think the app which i didn’t use the first two times defaulted to kne person and i didn’t have a chance to select two person It waa extremely difficult to get a drink at the bar. I did manage to get a drink at the bar then moved to a table. When i got the bill for items at the tae, the drink i had already paid for was on the bill. The waitress corrected it, thankfui had the bar receipt in my pocket

Soggiornato 2 notti, hotel e camera nella norma. Davanti all’albergo c’è l Av. Balboa, trafficata giorno e notte, perciò si sente un po’ di rumore. Durante il ns soggiorno c’erano dei lavori edili dietro l’albergo, perciò la piscina ( che è piccola per chi vuole nuotare 7/7 m) non è simpatica da usare per via del forte rumore. La colazione non offre tanta scelta e con dei prodotti non a livello di un albergo di questa classifica. Per il prezzo che o pagato il rapporto qualità/prezzo ci stava, ma ho visto che può anche costare fino a CHF 50.00 in più a notte. Torneremo a Panama City alla fine del nostro tour del paese, ma non al Méridien. Gentile e competente lo staff, buono il WI-FI .

Один из лучших отелей. Всегда если есть возможность выбираем сеть Hyatt.

I've been traveling often to Panama, and Decapolis Hotel has been one of my favorites for years now. A shopping mall upfront with many outlet shops of big brands and the Pattilla Hospital just meters away (in case of any medical issues). A friendly and professional staff, a very good breakfast, a Great SPA with sauna, hammam, jacuzzi, and fantastic treatments, outdoor pool, and gym on the same floor. Big spacious rooms ( We were upgraded to a Junior suite this time, courtesy of the management) A very easy access to all neighborhoods, districts, and routes in Panama.

Convenient location, spacious amd cosy room, counter staff Elian & Edgar are well trained and always give prompt response to your requests and queries. Recommended to travellers visiting to Panama City of Panama