Great stay! The staff were friendly and welcoming, the room was clean and comfortable, and the overall service was excellent. The location was convenient, and I really enjoyed my stay. I would definitely recommend this hotel and would be happy to stay again.
Feine Unterkunft in einem Privathaus. Der Zugangscode für die Haustüre und die Zimmertüre musste telefonisch erfragt werden. Da ich noch keine neuseeländische SIM Karte aktiviert hatte fuhr ich in eine Kaffeehaus dass am Sonntag offen hatte und ersuchte den Angestellten mit seinem Telefon unter der angegebenen Telefonnummer anzurufen.
comfy bed, in room kitchen, individual deck outside with furniture, parking space, extra nice hosts. very clean! lovely decor and close to food street. nice views. recommend 100%
Nice little stop off. Unfortunately the spa and pools were closed due to the recent rain. Rooms were spacious and clean. Small park available for children. Small cafe and shops at the reception. Close to town centre and the lake
The location was ideal.
Although we went to use the in room telephone, it was not connected, and there was no sign of a connection cable.....
We had an 11a.m. checkout when I reserved the room.
On the information sheet we got on arrival, check out was 10a.m.
When we quiered the conflict. The receptionist made it sound like she was doing us a favor 🤣
ผผู้เข้าพักThe location was ideal.
Although we went to use the in room telephone, it was not connected, and there was no sign of a connection cable.....
We had an 11a.m. checkout when I reserved the room.
On the information sheet we got on arrival, check out was 10a.m.
When we quiered the conflict. The receptionist made it sound like she was doing us a favor 🤣
ผผู้เข้าพักFeine Unterkunft in einem Privathaus. Der Zugangscode für die Haustüre und die Zimmertüre musste telefonisch erfragt werden. Da ich noch keine neuseeländische SIM Karte aktiviert hatte fuhr ich in eine Kaffeehaus dass am Sonntag offen hatte und ersuchte den Angestellten mit seinem Telefon unter der angegebenen Telefonnummer anzurufen.
ผผู้เข้าพักThe accommodation was modern, immaculately clean, and provided a high level of comfort. The cleaning staff excelled, delivering service that surpassed expectations. Overall, the experience was positive. However, it would have been beneficial to be informed in advance that the check-in office is located offsite, requiring approximately a 4 minute drive from the main premises. This information would have streamlined the arrival process.
ผผู้ใช้ไม่ระบุชื่อWelcome was good. The reception staff were friendly and accommodated our request for a river facing room. Overall the service was just okay for it's price. For its price, I feel that parking should be included. A limited parking that can be reserved at $36 was offered when I called in a day before as well as a free parking further down the hotel that is not guaranteed. We availed of the additional $36, this includes a valet service. The hotel room design was as expected of Novotel hotels, but it was not up to it's best standard. The remote control and kettle in our room was dusty. Amenities needed to be requested, I did this in advance during booking. But there were no slippers in the room upon arrival except for the 4 towels requested. Breakfast buffet was just the usual fare.
ผผู้เข้าพัก⭐⭐⭐⭐ 4/5 — Comfortable, Clean, and Great for a Short Stay
This isn’t a fancy or high-end hotel, but it’s definitely a great place to spend a couple of nights—especially if you’re visiting Rotorua and Taupō. The rooms are clean, comfortable, and well-maintained, which is really all you need for a short stay when you’re out exploring most of the day.
Don’t expect 5-star facilities or luxury features, but the overall experience is solid and very safe too. The stay was pleasant, the environment was tidy, and it offered good value for money. A reliable and convenient option for travellers passing through or wanting a simple base to explore the area.