Great stay! The staff were friendly and welcoming, the room was clean and comfortable, and the overall service was excellent. The location was convenient, and I really enjoyed my stay. I would definitely recommend this hotel and would be happy to stay again.
comfy bed, in room kitchen, individual deck outside with furniture, parking space, extra nice hosts. very clean! lovely decor and close to food street. nice views. recommend 100%
I booked a Cabin with Kitchen, It did not mention, the Shower and toilet are shared.
When I take the option in Trip.com, The rest of Cabin did mention shared Bathroom and Toilet, Mine did not mention it was shared.
The staff told me to upgrade it to other Carbin with Own bathroom. I said, it should not be a upgrade, it should included. I said : May I talk to the manager? She said, results will be the same.
If it is a shared Bathroom, it should state in decription.
Other than this, everything is fine and good.
ผผู้เข้าพักWe had a lovely stay at this resort. The staff were excellent, very polite and efficient. The facilities, including the golf club over the road, hot pools, gym and sports court were great. There was a real family atmosphere and early mornings and late nights were nice and quiet, so we could truly rest up. The dinner at the restaurant was eclectic and delicious, though we needed to book due to its popularity. Our only criticism would be the buffet breakfast that was overpriced with not much to choose from, so we only ate there once. Other that that, we will definitely return and recommend this place to others, particularly as a spring or winter resort location due to its hotpools.
ผผู้เข้าพักThe accommodation was modern, immaculately clean, and provided a high level of comfort. The cleaning staff excelled, delivering service that surpassed expectations. Overall, the experience was positive. However, it would have been beneficial to be informed in advance that the check-in office is located offsite, requiring approximately a 4 minute drive from the main premises. This information would have streamlined the arrival process.
ผผู้เข้าพักWe stayed 2 nights and really enjoyed the stay at this property. We haven't been really active on Accor brands as we are top tier with Marriott Bonvoy. But our recent stays across several Novotel locations will make us consider building up more stays with them.
ผผู้เข้าพัก⭐⭐⭐⭐ 4/5 — Comfortable, Clean, and Great for a Short Stay
This isn’t a fancy or high-end hotel, but it’s definitely a great place to spend a couple of nights—especially if you’re visiting Rotorua and Taupō. The rooms are clean, comfortable, and well-maintained, which is really all you need for a short stay when you’re out exploring most of the day.
Don’t expect 5-star facilities or luxury features, but the overall experience is solid and very safe too. The stay was pleasant, the environment was tidy, and it offered good value for money. A reliable and convenient option for travellers passing through or wanting a simple base to explore the area.