We loved everything about the stay. The owner/manager served us enthusiastically. The food is consistently of a high standard and a very relaxed and pleasant dining experience. The staff go above and beyond cheerfully. Since finding Hidden Lake Hotel, we have not stayed anywhere else when travelling from Auckland to Taupo via Cambridge and intend to spend more time there in future.
Beautiful and clean facility but not enough rubbish bins in main camping area as by Tuesday these were overflowing. None of the electric car points were working as they were under maintenance and no fast charging points available so need to take own charge house cable and slow charge.
comfy bed, in room kitchen, individual deck outside with furniture, parking space, extra nice hosts. very clean! lovely decor and close to food street. nice views. recommend 100%
A hostel with very friendly and welcoming staff. The room was ok, in line with the description and photos. They have large available kitchen for guests, and also room for chilling out.
20 minutes drive from parking where you can get bus at the start of Tongariro Alpine crossing hike.
super affordable. my room was really clean and the facilities like showers and kitchen was clean too. it was off season so not much crowd, plenty of space in the fridge for my food. Room had everything i needed, including a fan. Laundry services were slightly pricey at $6/wash and $6/dry, bring your own detergent, or buy some during store hours at the little shop near checkin. no vending machine for it! really rocky beach right behind the property, had loads of fun just hanging around.
SSeetoh Chee WaiWe have a great stay at this hotel. Its very clean, staff is very helpful and friendly. The breakfast provided by the hotel is really great too! It is also near to tourist attractions and good food places.
ผผู้เข้าพักThere was no shower gel upon arrival, rather than housekeeping delivering it to our villa, we were asked to walk around 500 to 800m to collect it from reception.
The other single bed was a trundler bed which was underneth. There should have been signs, we only discovered on the 2nd night so spent 1 night sleeping in the sofa.
The villa had a kitchen and laundry facilities so was pretty convenient for our stay.
SSyhui HoClose to the Chartwell shopping mall, clean room and has all basic amenities. Heater did not really warm the room much and there is a centralized control at the corridor so I guess that is the reason why but the room wasn’t cold either so it wasn’t too bad staying during winter. The travelers next to our room made a lot of noise during bedtime (close to midnight) and I understand this is beyond the landlord’s control. The only thing that I would recommend is for the landlord to put up a notice to ensure that the lodgers will keep the house quiet after 10pm.
ผผู้เข้าพักThe accommodation was modern, immaculately clean, and provided a high level of comfort. The cleaning staff excelled, delivering service that surpassed expectations. Overall, the experience was positive. However, it would have been beneficial to be informed in advance that the check-in office is located offsite, requiring approximately a 4 minute drive from the main premises. This information would have streamlined the arrival process.
ผผู้เข้าพักWe stayed one night en route to Hobbiton and liked it so much that we stayed another 2 later in our trip.
Great location, and Cambridge is a relatively easy base to get to other places from.
Beautiful decor throughout, nice finishings and really peaceful.
It was very busy during our stay (around Christmas/NY) so a little wait for food/drinks but that’s to be expected. We had positive interactions with all hotel and restaurant staff.
My only feedback is that the switches in the rooms have blue lights on them, which, for people that like a black-out room, can disrupt sleep. Hopefully an easy fix!