โรงแรมใกล้Oslo City Center,ออสโล100% ของนักท่องเที่ยวเลือกพื้นที่นี้
Lliutracy2025.08.28
We checked in late at night and immediately noticed a noise in the room, similar to an electrical humming sound. As I am sensitive to noise, I soon developed a headache. I contacted the front desk, and although two staff members came to check, they said they could not hear anything and only offered soft earplugs. I also sent an email for help but never received a reply.
The next day, I spoke to the front desk again, and the daytime staff kindly moved us to a higher floor. The noise was still there, though slightly less noticeable. Interestingly, it even stopped for a short while around 7 a.m. Unfortunately, the poor rest affected both my trip experience and my mood.
โรงแรมใกล้Oslo City Center,ออสโล100% ของนักท่องเที่ยวเลือกพื้นที่นี้
ผผู้เข้าพัก2024.09.21
The room vas relatively large for Scandinavian hotels. I also liked the heated floors in the bathroom. Towels and body wash/shampoo could use an upgrade. The breakfast was great. Lots of choices. We also ate at the restaurant (10% discount). For me, it was the best meal in Oslo. The hair dryer didn’t work and we got a replacement within 5 minutes.
SShauna McFaulFor our stay, we booked a studio apartment at The Sweet. The room was lovely and kitchenette was well-equipped. We were able to cook meals there over the days of Christmas when most restaurants and shops were closed. The location is a little outside of the center- nice and quiet but easy to access public transit.
My biggest issue with this hotel was that communication was very… odd. As the booking notes, I called the hotel in advance to schedule my check-in. When my call was answered, I told them who I was and that I was calling to schedule my check in (for a time when the booking said check in is available). I was told no one would be at reception at that time (3pm on Dec 23) and they would text me instructions for how to check myself in. Then she confirmed my phone number and asked for my email address, but when I started to give it, she said, “oh, that’s ok. We can’t use email anyway”. Odd. Before getting off the phone, I had her confirm that I would receive a text the next day with instructions to check in.
Our train arrived around 2pm in Oslo and we still hadn’t received a text, so we waited at the train station thinking perhaps they would send the text right at 3pm since that was the time I had requested. At 3, I still hadn’t received anything, so we called the hotel again. A different employee answered from the one I had spoken to the day before. I gave my name and explained that I was calling because I had scheduled check in the day before but hadn’t received the information to check in. The employee asked where I was and told me that there were people staffing reception to help us check in, which I thought was odd because the previous employee told me no one would be there. When we got to the hotel, we rang the bell and got into the building, but reception is apparently in the basement- there is only a very tiny sign that says this- so we missed it and I called them again. A man came up with our keys and got us set to go.
We got into our room and it was lovely! About 5 hours later, I got a call from Trip saying that the hotel is trying to contact me because they are wondering why I hadn’t checked in and they don’t have a way to get in touch with me. I was sitting in the hotel room when I got this call. I told the Trip representative that I was checked in and it was fine for her to give my phone and email to the hotel.
I know the communication elements have taken up a huge portion of my review and I know they are not the end of the world, but I want to share them because I believe it would be quite simple to avoid situations like this in the future and make the guest experience that much more pleasant at The Sweet.
We greatly enjoyed our stay at the hotel overall and thoroughly enjoyed exploring Oslo!
WWtp516The all staff are so nice and the responses of email was so fast.
Also, room was well cleaned and fashionable, and all facilities worked well.
Additionally, there were stock room in the apparentment so i could restock when i was out of kitchen paper or some other staffs.
There were also water in the room when i entered the room.
In the batheoom, there was a floor heating which was good for me.
The location was near the City Station so easy to go everywhere and there was a bus stop next to the building entrance door.
It's might be diffict to find the hotel at first time but the hotel is on the second floor:)
I wanna stay at this hotel surely when i visit Oslo next time.