First time at a Holiday inn. The staff very welcoming and helpful, and the room was spotless.
2 night stay and the included breakfast was top notch. Help yourself cooked breakfast. Large and very comfy bed, amenities were great. Double shower and toiletries all readily available.
Decent beer as well.
But just remember to take change if you're not paying by card as they don't have any.
Looking forward to going back early next year.
The property is exceptionally clean and beautifully maintained, creating a welcoming atmosphere. It's conveniently located just a 13-minute walk from the beach, making it easy to enjoy the sun and surf. The customer service stands out, with friendly staff always ready to assist and ensure a pleasant stay. Guests rave about the delicious breakfast offerings, which feature a variety of fresh, flavorful options to start the day right.
Lovely one night stay at this hotel,was about a 20 minute walk to the centre! Room was nice and the bathroom was lovely! The only downside was what the room resembled a sauna to the point we had to ask for an extra fan which wasn’t too much trouble for the reception team after they located one! I would stay again but would recommend you do not stay anywhere near the leisure facilities and especially not room 23 unless you like waking up feeling like you’re abroad!
Check in was very quick. We had a family room with a double and a single basement room. Was get nice, clean and spacious. Plenty of parking, 10 my ns walk to the beach and 10 mins walk to shops and restaurants.
I stayed at the heathlands hotel last night and I had the best nights sleep ever as the bed was really comfortable and the bedding was comfortable as well and the duvet wasn’t too thick the bathroom was very clean and tidy but small the restaurant was shut but you could order food at the bar which I did I had fish and chips and peas which was ok but not good quality as the fish was too crispy but was reasonable for the price but I didn’t enjoy it the bar was very quiet so took my drinks to my room which was 126 and I would definitely have that room again overall I had a good stay and a good sleep
Excellent customer service from all members of staff.
Room had all the amenities we needed. Bed very comfortable. Breakfast help yourself to cereals and fruit. The waiting staff took your hot food order at your table. Everything was hot, straight from the kitchen. Extra parking around the back is available if the front car park is full. You are a short walk to the top of the zig zag down to the beach and promenade. Overall a most enjoyable stay at The Grove Hotel. Would we return, yes if we found ourselves back in Bournemouth.
Relatively small Holiday Inn but still good and good value. Helpful staff. Main issue was that we arrived at breakfast at about 9.45 (it stated that breakfast was served until 10.30). They had run out some of the items which weren’t replaced, and only served some items after about 10.20 when asked. Otherwise, an enjoyable couple of nights.
Was nice time service was good nice reception staff are friendly hotel is little outdated but rather nice and clean rooms good space and layout nice view of the beach and isn’t far at all from town or the pier
Great location for daytime but not so much for night. Very noisy outside until at least 3am.
We had a family room and it was excellent. Loads of space in the main bedroom and then a separate bedroom with two single beds. Beds were really comfortable.
We only ate breakfast in the hotel which was buffet style. Large selection available and it was very good.
The car parking at the hotel wasn’t great. We had to drop our cases then find alternative parking. This was not easy as all nearby car parks were full - cheerleading competition on at BIC.
We really enjoyed our stay and would return.
ยอดเยี่ยม
17 รีวิว
9.1/10
ราคาเริ่มต้น
SEK 592
ต่อคืน
ดูห้องว่าง
ดูโรงแรมทั้งหมดที่มีพร้อมWifiในดอร์เซต
รีวิวล่าสุดสำหรับโรงแรมในดอร์เซต
ดูทั้งหมด
8.0/10
ดีมาก
ผผู้เข้าพักWas nice time service was good nice reception staff are friendly hotel is little outdated but rather nice and clean rooms good space and layout nice view of the beach and isn’t far at all from town or the pier
ผผู้เข้าพักGreat location, close to town and the beach, if they refurbished the hotel the price wouldn’t be such a bargain. Keep expectations low and just need some ware to sleep you be happy.
AAshish444Reception and breakfast staff were excellent.
Our family room (Ken dodd) was very big and comfortable.
We also enjoyed the english breakfast each morning and loved the convenient location close to major attractions.
3 star celebrity theme hotel is a little bit outdated but maintained very nicely, clean, and will definitely recommend and visit again.
ผผู้เข้าพักWe had a 3 day stay at the Harbour Hotel in Christchurch.
We ate dinner there twice - once at ”The Upper Deck” and once at ”The Jetty”. Both meals were excellent: we had lovely tables, the food was great and the service made us feel special. The experience at breakfast was the same, with attentive service from all the staff and great food served on the open veranda.
Although we were using the hotel as a base for our walks around the area, we also used the spa which was well maintained and had all the facilities you could want.
We did have an issue with our assigned room which was not as ordered from Trip.com. Although the reception team reconfirmed they had allocated the room accurately based on what Trip.com had ordered for us, the Cherry the reception manager took it on herself to compensate us for the mismatch.
From start to finish the service at The Harbour was outstanding. All the staff that served us in reception, the bar, the restaurants and the spa were helpful, efficient and friendly. Although our room was smaller than we'd ordered, it was well appointed and the bed was very comfortable.
All in all, this was one of the nicest hotels we've stayed in, this in no small part due to the professionalism and caring attitude of the staff team. We will return !
ผผู้เข้าพักThe property is exceptionally clean and beautifully maintained, creating a welcoming atmosphere. It's conveniently located just a 13-minute walk from the beach, making it easy to enjoy the sun and surf. The customer service stands out, with friendly staff always ready to assist and ensure a pleasant stay. Guests rave about the delicious breakfast offerings, which feature a variety of fresh, flavorful options to start the day right.
NNazmulWe specifically booked this hotel for our anniversary and they decorated the bed with petals which was a nice touch. The hotel itself was very nice but the rooms were a bit outdated and the toilet was dirty. There were quite a few downsides which did ruin our short stay. We booked this hotel specifically for the spa facilities mainly the jacuzzi pool but this was out of order before we got there and we were not informed of this otherwise we would’ve booked elsewhere and it wasn’t fixed for our entire stay. Swimming pool was decent but not the cleanest as i felt dirt on pool floor.
On our last night we ran out of water and my wife is pregnant so i went to the night porter and asked for a bottle of water which they provide complimentary daily but he said he couldn't give me one and he could sell one from the bar, which i found ridiculous. The room didnt have a fridge so we couldnt buy any water and keep it cool.
Parking was £10 a day which I believe should be included in the stay.
Hotel staff were friendly other than that but I would probably look elsewhere next time. For the price we paid I did expect a lot more from the hotel.
TTeresaOur stay at Harbour Heights was extremely enjoyable! . From the greeting we received from the reception staff on our arrival to the equally warm farewell when we left.
Our room was very comfortable & larger than your typical standard room. The bathroom well presented, the bed very comfortable bed and all other facilities in the room perfect (I was very impressed to find an iron and ironing board).
We were very impressed by the breakfast and found the restaurant manager very lovely and helpful.
He kept a very tight ship, ensured that everything was replenished the moment it ran out and the staff who worked with him were equally pleasant and very helpful.
Pre-dinner drinks and dinner on the terrace was terrific, and what a view!
The hotel as in great condition, everything looked newly updated, corridor carpets very clean, wall tiles, bathroom fittings etc., of good quality .,
The hôtel was very clean and modern, whilst still retaining its original character.
This was our first visit to Harbour Heights but will certainly not be our last.
A most wonderful location for a short break,!