10 mins from centre and st David's station by foot but easy walking distance.
Room was spacious and clean.
The breakfast was great too , continental and cooked was included in price.
Parking was payable on site however if the hotel was full I don't think there would be enough spaces
Was great value
The building is old and has beautiful quirks. Bear in mind that due to the age of the building, you will hear a lot of floorboards creaking and noise from other rooms. My room had a bath and was very spacious. It was a shame no fridges, but the biggest problems for my stay was no WiFi as I was working for 4 days. The issue was 'managed' very badly by the manager and some reception staff. The problem started on day 1 and had a big impact on the enjoyment of my stay. I discussed it with the top manager on leaving and it was managed very well. I am just sad it wasn't resolved properly sooner and very disappointed with the staff. If you need WiFi I would check with the hotel in advance.
Super clean! Convenient location. Although with no laundry service or microwaves for guests, the hotel provides 2 bottles of water and coffee every day. Still a good choice for students to stay for a summer gap if your student accommodation cannot help with that.
This hotel is very clean and all the woman receptionist very polite and helpful. Very happy with the service from them. The 2 man night staff were not helpful. I didn’t understand why I can’t order drink for our room and pay end of the stay. We even received letter in the morning that was outside the room not in envelope which everyone can read I didn’t like at all , reason been dater protection with don’t forget to pay for our order which we did straight away and had my full name on it.We stayed for 3 night so what was such a problem for those 2 night shift man. Otherwise all our stay was perfect. Thank u
The staff were so friendly and breakfast well-organised. It’s the only one where we’ve been able to take our dog in. The hotel is located well for Exeter, Dartmoor and the seaside.
Money we'll spent
Perfect location and on point with cleanliness
Feet away from beach and plenty of activities .
Will be staying at Abbey sands Hotel in the future.
ผผู้เข้าพักA time share complex selling rooms available on an ad hoc basis. Apartment had a good kitchen, dining are, lounge, separate bedroom and bathroom. Leisure facilities excellent. Location in the middle of very scenic countryside lovely but a drive to nearest town. Room needed a refreshing coat of paint but did not impinge on our stay. Restaurant, bar and small farm shop on site at acceptable cost. Staff very helpful, efficient and friendly.
ผผู้เข้าพัก29/04/2025. We have been to the cliffden hotel three times and had a club room on the first floor they were nice large rooms but this time we were on the second floor our room was very small and claustrophobic nothing like the photos in the booking . We asked for a different room and the man at reception said see me tomorrow morning and if there's a larger room you can have it. Later on in the day my partner went to reception to book a table for an evening meal for us. While she was booking the table the lady at the reception said there were no other rooms you can have. The barman was very polite nice to chat to. We only had one meal in the evening cod and chips could not find much cod it was all batter. Other meal gammon and chips gammon would be good to repair your soles on your shoes. Go to the local chip shop absolutely beautiful. We used the indoor swimming pool which was nice and clean. The gardens are lovely, and the beer is very expensive. Go to the jolly sailor pub with drinks at good prices. Reception is not very helpful. I can't understand why the hotel puts people with dogs on the second floor because when the dog wants to go to the toilet by the time you get down to the entrance the dog has already peed on the carpets. Luckily our dog can hold her pee and she is small enough to carry.I have followed other people with their dogs and seen it. Overall we were very disappointed with our stay this time.
ผผู้เข้าพักThe hotel itself was nice; can’t fault it. Our room however, had a weird, stale smell and was off-putting, with no way to ventilate the room by opening the windows, as you cannot open them - A/C is not a natural ventilation.
Bed was comfortable, slept perfectly fine, just not nice waking up with the smell, as mentioned before.
Breakfast was good, although I’ve had better.
AAndyPPThe hotel and area was fantastic, however, service at the front desk and the restaurant was lacking.
We took a long weekend break and were excited to try the beach club, however our experience was dampened by the service.
Being made to stand around for 5 minutes, whilst being told we hadn't paid (when we had) was unnecessary and frankly embarrassing.
The restaurant was the most disappointing part of the stay.
I'm the evening service was slow, followed by having our order wrong twice and also dropped.
Breakfast at the restaurant was lacking compared to cheaper hotels that offer continental. Small selection , nothing outstanding. When we ordered a cooked breakfast, it took 30-40 minutes to receive some eggs and pancakes although the restaurant was fairly quiet.
However, the room, facilities, and the spa were fantastic. Beautiful and comfortable rooms. The beach club outside was gorgeous. The spa was perfect and treatments were, to quote my partner, 'one of the best massages of my life'.
We're unsure if we would come back. Although the facilities were great, the service was mostly subpar and not what we'd expect from a harbour hotel.
Kkurisu_sanBig problems at check in but this was actually trip.coms faulty for not confirming booking with hotel.
Trip.com happy to take my money first had to complaint against trip.com the compensated me but with a fight.
Location good you get breakfast included don't expect anything special. Like no round eggs.
Torquay is quite expensive so alcohol and drinks prices at the hotel high.
You can walk to marina in 5 minutes.
No car parking so if you want parking be prepared to walk
ผผู้เข้าพักSuper clean! Convenient location. Although with no laundry service or microwaves for guests, the hotel provides 2 bottles of water and coffee every day. Still a good choice for students to stay for a summer gap if your student accommodation cannot help with that.