July 2023 Vacation Stay: 5 days/4 nights Good Stuff • The hotel inside and out is very clean and landscaped beautifully. No litter, lots of flowers and fauna. Very good appearance. Two pools, one inside, one outside, and a hot tub. Convenient parking and lots of it. Attentive front desk folks. I felt safe here. • The breakfast was always top notch. Very good. Coffee available 24/7 from the lobby. Very clean and nice exercise room. This bears repeating because it’s important to me: The breakfast was always great. • The room A/C was very good. Outside, it was 93°, room temp was a nice 70° • Our room had plenty of towels in the bathroom. There was also an iron and ironing board for use in the room. • Available: Room Service. This is rare. Bad Stuff • OMG. The hotel temperature outside of our room was in the 90°s. This was INside, not outside! Breakfast room included, at 8am. No building A/C. What? Try eating breakfast at 7am when it’s 90° - terrible. This was every day, all week. This single thing would prevent me from every going back there. • NO room mini fridge, no room microwave. I have never stayed at a Hampton Inn without both or either one. I just expect it. What? This was almost a deal breaker, but fortunately we got through 5 days with a cooler and lots of ice. So noted – the 3rd floor ice machine never failed. • The bathroom sink needed to be running a FULL 5-10 minutes or MORE in order to start some hot water. No kidding. The shower did not seem to have this problem. Very inconvenient. Also, about the bathroom, there was no air vent/fan. When you took a shower, the steam just collected – no where to escape. I have also found this same thing at other Hampton Inns. I just don’t understand why there is no way to suck out the hot, humid air. • This is just me I guess, but the showers only had large bottles of shampoo, conditioner, and body wash for all guests to use, glued to the shower wall. Nope, not for me. I prefer my own personal bar soap and shampoo instead of sharing with everybody. • No daily housekeeping service. This is the new Hampton/Hilton policy. The maids cleaned and tidied rooms every 5 days. We could call the front desk if we needed fresh towels, but otherwise, nope. I guess this is signs of the times. I could excuse housekeeping every other day, or even every third day, but not a full five days there. To me, this is just not acceptable. No housekeeping - at all - period. Conclusion • Clearly, this was the worst Hampton experience I’ve ever had. Knowing what I know now, I would not have picked this hotel, with so many other choices in the immediate area. • Out of 10, I would score this Hampton a 3 or 4.
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