"This is a nice hotel, very clean, great breakfast. However there are some downsides we don’t like: the pool’s water is not that clean and the room service is not that good. When we enter the room on the first day, there was no bath towels at all, I went down to the front desk and asked for some. The second day, after we came back, it was already after 5pm, the room service hasn’t show up yet, I called the front desk and it took a while for them to show up to change my towels."
"Good location and nice roof bar with great staff and drinks. Unfortunately, the room was not up to the standard the hotel claims and the TV's network connection did not work."
"We’d give this resort a perfect score except for one
area: adequate hot water in the morning for showering. There was ZERO hot water! My husband said he’d never taken a colder shower in his life. I decided I didn’t want to wash my hair that badly and made a very quick in and out shower. I told the front desk assistant and she totally disregarded my report. On the high note, though, this was an excellent place to host the NM State Bar meeting. The food was excellent, the staff working for the food services department were professional and attentive."