I hardly ever leave a review, but I could not help myself this time. This was the most pleasant experience with everyone I encountered who worked here. This is a very clean well run Hotel. In fact, I enjoyed it so much when I came back through. I purposely stayed here even though it was a little off, my beaten path. Cecilia, Rose and GiGi were a breath of fresh air and so welcoming and helpful. And this is one of the best breakfasts I’ve had on the road. Treat yourself! 💜
Lovely hotel, adjacent to the ever popular - Saw Mill. Upon entering the room; I knew we erred by not booking a balcony room. The window in our room was small, dirty and overlooked a parking lot, hotel and the dumpsters below - dismal = The room did not receive much light. We requested to upgrade twice but they were unable to accommodate us. We spent four days at Hotel Chaco. We were here to attend the Day of the Tread. We were surprised that there were no breakfast offerings (as early as we required) at the hotel before the events. We had to walk down the road to purchase food. *Consistent (early morning) coffee service in the lobby would have been appreciated as well. The room was nicely appointed, the amenities acceptable. We loved the comfortable robes and appreciated the slippers. The fitness center was one of the best we’ve used - it had everything you’d need, from yoga mats to Peloton machines. Housekeeping was exceptional! Victor and Edward were helpful and offered a wealth of information - thank you. We will be back next year, and hope to book a balcony overlooking the pool.
Stayed here for the ABQ balloon festival. Walked to the festival to avoid traffic jams / rideshare surge pricing. After you carefully navigate the dirt path adjacent to the frontage road, the rest of the walk is about 30 minutes each way on sidewalks with crosswalks at intersections. Front desk staff gave me several valuable tips about attending the festival. They were very friendly and there was always someone at the desk or nearby. Facility is nice - lobby is open space adjacent to rooms and elevator. Coffee / hot water is available all day. Rooms have toiletries (shampoo / conditioner). Daily housekeeping was provided. It's accessible by public transportation, though it's a long 1-mile walk. There is multiple fast-food restaurants within a 15–20-minute walk if you use the gate in the fence at the rear of the parking lot. Also, nearby Tin Can Alley has a variety of local fast-food options and a brewpub. Tin Can Alley has bar area seating and a variety of indoor / outdoor seats on two levels. This hotel is a clean, comfortable, affordable basic accommodation base for ABQ-area sightseeing.
While driving cross country, my husband and I stopped at this Motel 6. We booked the reservation via the Motel 6 app and paid a little extra for a mini-fridge in the room. Upon arrival we were told that the property had no mini-fridges but was not able to adjust the price since we booked through the app. Things went down hill from there. There was only one hand towel and washcloth for 2 people, there was a large cigarette hole in the sheet and no mattress pad. When I called the desk to ask for more towels etc. I was told that housekeeping keeps linens locked up and he did not have that key. The floor was so filthy that we had to wash our feet before bed and again before putting socks on in the morning. The grounds were filthy and in disrepair - and the bolt lock on our door did not work. We would have left to find a different motel but were exhausted from a full day of travel. At least there we no bedbugs. . . . .
AAMsaysNon-Smoking room had a strong smoke smell inside and a vile smell outside. Room had a meagre blanket, threadbare towels, stuck toilet, no coffee service, holes, peeling paint and roaches. Staff were rude, dismissive, unavailable and refused a second blanket; one was even drug addled. No Wifi for 2 days caused great inconvenience. Safety was compromised with people staggering and milling about at all hours. This place is beyond disgusting. Motel 6 execs in your ivory towers and fancy suits pay attention. Mr. Stephen A. Schwarzman CEO, are you listening? I doubt it…..