"Very average rooms with no kettle. Clean enough and the house keeping ladies are always lovely and attentive The whole hotel Needs refurbishing, beach day beds material old and worn with material falling off. Pool towels are nice and thick and fluffy. Expensive restaurant and always several items not available from menu. Bar near reception has happy hour 6.30-7.30 nightly. 2 for one drinks. Convenience store located directly opposite for snacks and street style Mexican food and tea & coffee. Pool is the highlight of this resort."
"Rating: 10/10
Excellent all-inclusive resort in Cancun with outstanding service.
We arrived early in the morning, and the staff kindly allowed us to use the buffet right away, which was a very nice and welcoming touch. Throughout our stay, the staff was always friendly, polite, and helpful.
Our room was cleaned very well every day, and everything was kept neat and comfortable.
On the day of departure, even though check-out was at 11 AM, they allowed us to stay on the property until 6 PM and kept our all-inclusive bracelets, so we could continue enjoying food, drinks, and the facilities. That was truly amazing service.
The hotel also has great restaurants on the property, with plenty of delicious options.
Overall, a fantastic experience — relaxing, well-organized, and great value for money. We would gladly come back again."
"We had an excellent experience at Sina suites. Great customer service at reception. Abigail was incredibly helpful and enthusiastically answered our questions about how to make the most of our experience in Cancun. The location is a 5 minute walk from the main road where you can either walk to the hotel zone or take a bus. The area is full of coconut trees and other plants which makes the area feel like a sanctuary. Of course, there are a few bugs outside and the occasional one that may get in. Sometimes you’ll also see some lizards in the area too which is cool. The food is more reasonably priced compared to other options in the hotel zone as well."
"Обожаю эту сеть отелей. Соотношение цена/качество - отличное. Нормальная еда, без изысков, но выбор огромный. Персонал услужливый. Развлечения отличные. В этом отеле есть площадка, называется рью пати, туда съезжаются со всех отелей рью канкуна на вечеринки. Пляж нормальный, не самый красивый конечно, но зато водорослей было не так много в воде. Единственное на берегу немного все же было. Коктейли нормальные, Маргарита странная конечно. Только в мексиканском аля карт нормально сделали. Шоу вечерние не очень. Бывает скучновато, но всегда можно вызвать такси и уехать в город."
"We had a nice deal for eight nights for a meeting held in Cancun conference center, which is just 3 minute walk from the hotel. The location is very nice and it is also easy to walk to the beach. The facility is a bit old. The staffs are helpful."