"1) Came for check in at 5 pm but still room was not ready. The reason given was I did not mention smoking or non-smoking room.
2) The bathroom floor was extremely old style and very dirty.
3) The bath tub had foldable glass doors which never closed completely and water fell on the floor everytime had a bath.
4) Therebwere totally 4 table/bedside lamps. 1 was blinking and the other 2 bedside lamps had a switch which only the hotel employees could switch on and off
5) Carpet was very dirty at some places.
6) It appeared they purposely allotted this room as I had argued about the room not being ready even at 5.00 pm
7) No toothbrush or comb or paste in the bathroom.
8) Priced so expensive but quality was not worth the price."
"The hotel was very delightful! The staff were helpful and the facilitates were immaculate. Overall, it was a nice place. Try the pool, Asian restaurant, and mini beach!"
"Beautiful hotel, very clean, modern and stylish. Our room appears to be newly refurbished as well. The hotel is very safe, staff are very attentive. Except for one rude customer that I had an unfortunate pleasure of witnessing her very appalling childish behaviour toward staff during breakfast service. I feel so sorry for the staff who were treated by this person in such manner. They were nothing but respectful. They handled the incident very professionally and I was impressed. The hotel is also a walking distance to the Egyptian Museum, less than 300 meters walk. The lunch menu especially the lamb shank was an absolute delight according to my husband. The breakfast menu was grand and the best. Absolutely delicious spread. The pool area is very clean and the water is at its perfect temperature. We highly recommend the Steigenberger Hotel Chain. Top notch service."