"Our honeymoon at your hotel was truly unforgettable. The scenery was breathtaking, and we had a wonderful evening at the revolving restaurant, which boasted not only magnificent views but also a delightful atmosphere.
However, what impressed us most was the incredible honesty and integrity of your hotel team. My wallet was lost, and the hotel staff went to great lengths to find and return it to me; their kindness truly saved our trip. We sincerely thank Mohamed and his colleagues for helping my husband recover his wallet, and also thank Alaa Ahmed at the front desk for her warm and professional service, as well as many other friendly staff members. Their kindness made our honeymoon even more perfect. We highly recommend this hotel to all guests seeking excellent service and a wonderful holiday experience!"
"The hotel feels very safe, and the security measures are reassuring, which I appreciated. However, the property is quite old and would benefit from renovation. Some of the cups and bed linens were not very clean, which was disappointing. In addition, the check-in process took much longer than expected.
Overall, it’s acceptable if safety is your top priority, but there is room for improvement in cleanliness and efficiency."
"I recently had the pleasure of staying in Cairo and the experience was nothing short of exceptional. From the moment I arrived, the level of hospitality was truly world class. The staff were incredibly attentive, professional, and warm, always going above and beyond to ensure every detail of the stay was perfect.
The hotel itself is absolutely stunning. The interiors are elegant and beautifully designed, blending modern luxury with subtle touches of Egyptian character.
What truly sets this hotel apart is the attention to detail.
If you are looking for a luxurious and memorable stay in Cairo, this hotel delivers on every level. I would return without hesitation and highly recommend it to anyone visiting the city who appreciates comfort, elegance, and exceptional service."
"1) Came for check in at 5 pm but still room was not ready. The reason given was I did not mention smoking or non-smoking room.
2) The bathroom floor was extremely old style and very dirty.
3) The bath tub had foldable glass doors which never closed completely and water fell on the floor everytime had a bath.
4) Therebwere totally 4 table/bedside lamps. 1 was blinking and the other 2 bedside lamps had a switch which only the hotel employees could switch on and off
5) Carpet was very dirty at some places.
6) It appeared they purposely allotted this room as I had argued about the room not being ready even at 5.00 pm
7) No toothbrush or comb or paste in the bathroom.
8) Priced so expensive but quality was not worth the price."