Despite the hotel showing signs of aging, the overall experience remains positive thanks to the excellent staff. The reception team is particularly outstanding, with Nina demonstrating a high level of professionalism and attentiveness. Her assistance made the check-in process smooth and pleasant, and she was always available to address any requests or concerns. The cleanliness of the deluxe room with a garden view was satisfied. While the hotel's facilities may benefit from some updates, the friendly and efficient service ensures a comfortable and enjoyable stay.
I enjoyed my stay at the hotel. It's not so new but with a big potential and a huge territory. The Aquapark area and the swimming pools were under maintenance. There were just two working pools: at The Buddha Tower and The Queen Tower. However it didn't spoil my impression. There is a decent food court with reasonable prices so that you don't need to go out. I got the room at the top floor (25th) with such a nice and breathtaking view and the planes flying over. It was a great experience. The location is also very convenient.
Good: The best value for money place we've stayed thus far. The location is near to sanya station and within other touristy spot. The staff are friendly and helpful. The breakfast buffet is delicious as well.
Can be improved: the only downside I experienced is that their Wi-Fi requires you to have a china local number for receiving sms OTP for connecting to their hotel Wi-Fi. My VPN also doesn't work their hotel Wi-Fi.
The hotel staffs provide very good service. They are very proactive and always ask if there is any service we may need from them. My kid left something at the hotel room and they so kind to ship the item to us free of charge on the same day we told them. I am impressed with their service. Thumps up!
KKenny MJDespite the hotel showing signs of aging, the overall experience remains positive thanks to the excellent staff. The reception team is particularly outstanding, with Nina demonstrating a high level of professionalism and attentiveness. Her assistance made the check-in process smooth and pleasant, and she was always available to address any requests or concerns. The cleanliness of the deluxe room with a garden view was satisfied. While the hotel's facilities may benefit from some updates, the friendly and efficient service ensures a comfortable and enjoyable stay.
OOlena Obs_TrvlrI enjoyed my stay at the hotel. It's not so new but with a big potential and a huge territory. The Aquapark area and the swimming pools were under maintenance. There were just two working pools: at The Buddha Tower and The Queen Tower. However it didn't spoil my impression. There is a decent food court with reasonable prices so that you don't need to go out. I got the room at the top floor (25th) with such a nice and breathtaking view and the planes flying over. It was a great experience. The location is also very convenient.
Sshayne hanGood: The best value for money place we've stayed thus far. The location is near to sanya station and within other touristy spot. The staff are friendly and helpful. The breakfast buffet is delicious as well.
Can be improved: the only downside I experienced is that their Wi-Fi requires you to have a china local number for receiving sms OTP for connecting to their hotel Wi-Fi. My VPN also doesn't work their hotel Wi-Fi.
KKeng ZThe hotel staffs provide very good service. They are very proactive and always ask if there is any service we may need from them. My kid left something at the hotel room and they so kind to ship the item to us free of charge on the same day we told them. I am impressed with their service. Thumps up!