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There are many rules before checking in, it is difficult for the guest who has many things to do like barcode etc. It should be done once you have booked on trip.com,, not to many people you have to talk to outside the apps and ask for any requirements. I wish the front desk was the only one you talked to. And The hotel cleaning fee should be included in the payment when booking, it should not be charged after the booking is complete. The rest its ok"
"We had a great stay at Cozy Stay at Azure. The unit was clean, comfortable, and well-equipped with excellent amenities, including fast WiFi, a PS5, smart TV, karaoke system, and even popcorn, which made the stay fun and relaxing.
The space was well-maintained and suitable for families or groups. Check-in was smooth, and the host was responsive and helpful. The location was convenient, and the overall environment felt safe and comfortable.
Overall, this is a great choice for a staycation or short getaway, offering both comfort and entertainment. Highly recommended."