"The hotel was fantastic. We got a free upgrade to a family suite room which was really nice! We only spent 2 days there but I thought everything was good. The hotel seems like it’s been there quite a while and it’s not particularly modern, but they maintain it really well. For that area the price and quality it’s definitely worth a stay!"
"Rating: 10/10
Excellent all-inclusive resort in Cancun with outstanding service.
We arrived early in the morning, and the staff kindly allowed us to use the buffet right away, which was a very nice and welcoming touch. Throughout our stay, the staff was always friendly, polite, and helpful.
Our room was cleaned very well every day, and everything was kept neat and comfortable.
On the day of departure, even though check-out was at 11 AM, they allowed us to stay on the property until 6 PM and kept our all-inclusive bracelets, so we could continue enjoying food, drinks, and the facilities. That was truly amazing service.
The hotel also has great restaurants on the property, with plenty of delicious options.
Overall, a fantastic experience — relaxing, well-organized, and great value for money. We would gladly come back again."
"Hotel is great, clean neat and comfortable
Staff is attentive and helpful
Rooms are clean and comfy
Hotel is in overall good for staying and relaxing"
"This is my third stay here. The location is great. Its own section of the beach is always clean and you can find fishes swimming. The service is very nice. Love it !"
"I loved it was great for one night had a lot of fun. I liked the other places around the area but this was a bargain price. Good if you like it lowkey and the morning buffet and that is pretty good but more variety would have been good but I’m not picky. I think it shares a beach with temptation. I saw a bit of adults only things but I did go for a scroll so probably my only fault haha but just saying if you have kids keep them close."
"El hotel cubre las necesidades en lo que a un resort se refiere. Esta bien ubicado y cuenta con playa propia, si bien no dispone de servicio de traslado al aeropuerto según como se indicaba en l oferta."
"Great value all inclusive hotel! The hotel is connected to the Royal Solaris and you have access to amenities and restaurants at both hotels. However, the GR Caribe is the more modern and more exclusive hotel. The vibe is notably nicer for couples without kids as the Royal Solaris pools are usually full of families."
"The hotel is close to restaurants, entertainment, and shops. Staff are very friendly. Guess room is spacious and clean, although the bathroom fixtures are a little outdated. The ocean is clear and calm. They will offer guests free breakfast and spas after check-in, in turn to attend a time-share presentation. After we politely but firmly declined the offer; they did not push again through our stay."
"Wonderful place, perfect for family vacation! Definitely will come back again! We found all our needs and feel like home in amazing place. Only things is drinks are not the best and food was okay, but again for this price is all understandable!
So no complaints! Than you! See you soon )"