ค้นหารีสอร์ทในกังกุน

"We had a very good stay. While there was a disturbance in the the middle of the night, the hotel acted quickly to resolve the situation and compensate us for the issue. A special thanks to Wilberth at reception for his excellent service. He and the manager Alejandro clearly stood out with their attitude and hospitality, turning a negative experience into what is now a very positive one."

"The location and ocean view is excellent. There are 8 restaurants and 24hr room service available with a wide variety of food can provided. The staff are nice and helpful. However, the beach is not that clean"

"The hotel was fantastic. We got a free upgrade to a family suite room which was really nice! We only spent 2 days there but I thought everything was good. The hotel seems like it’s been there quite a while and it’s not particularly modern, but they maintain it really well. For that area the price and quality it’s definitely worth a stay!"

"I love to stay in this hotel but if I have another chance to visit this place I might choose it 50This was my first time visiting Cancun, and I chose this hotel. I had a wonderful and fulfilling stay, but if I had another chance to come back to Cancun, I would say there’s only about a 50% chance that I would choose this hotel again. Let me share both the highlights and the inconveniences. What I liked: Because I booked the all-inclusive option, all food and drinks were free. The food and beverages at the deck restaurant and on the beach were more than perfect. The quality of the food was excellent, the menu was great, and the fruits and drinks were absolutely the best. The hotel room was very spacious. Although our balcony was quite small, I was still very satisfied. The hotel had a charming atmosphere that reminded me of Santorini, Greece. The room was very clean, cool, and always stocked with drinks in the fridge. The hotel also offered a variety of activities. I personally wanted to rest, so I didn’t participate, but it seemed like there were plenty of options. What I didn’t like: Even though it was all-inclusive, I heard that some of the more upscale restaurants were not included, and there was an extra charge to dine there. Since I only stayed for 2 nights and 3 days, I was happy with the deck restaurant, but if I had stayed longer, I probably would have wanted to try them. I also felt uncomfortable with the pushy sales tactics for massage services. At first, the hotel offered me a complimentary massage simply because I was from Canada. However, when they later found out that I was a student here, they canceled it immediately, saying it was only available for working professionals. I hadn’t wanted the massage in the first place, but I didn’t like that they offered it just to get my information and then withdrew it so abruptly. Another downside was the noise. At night, it was very loud, with karaoke-like singing from about 9:30 p.m. until almost 11 p.m. During the day, there was also the sound of drilling from construction that went on for hours. If you are looking for a quiet hotel, this is definitely not the right place. When I first booked through Trip.com, I had reserved a room with a king-size bed. But at check-in, the hotel told me there was no king room available and instead tried to sell me an upgrade to an ocean-view room with a larger balcony and king-size bed for USD $160. I declined, and in the end, I was given a room with two queen beds, a smaller balcony, and a half-ocean view. Honestly, I was still satisfied with that. The hotel is located roughly in the middle of the Hotel Zone—not too far north or south. I had booked a private van, and it took about 20–25 minutes from the airport. They said La Isla Mall was nearby, but when I passed by, I noticed many of the stores were closed. If you come expecting a vibrant shopping mall, you might be disappointed, so keep that in mind."

"The hotel is close to restaurants, entertainment, and shops. Staff are very friendly. Guess room is spacious and clean, although the bathroom fixtures are a little outdated. The ocean is clear and calm. They will offer guests free breakfast and spas after check-in, in turn to attend a time-share presentation. After we politely but firmly declined the offer; they did not push again through our stay."

"We stayed at secrets the vine for two nights. The hotel is beautiful and the facility is well maintained. Staffs are all friendly and welcoming. We love the room with a great below of the Caribbean Sea. The restaurants are average with a bit poor air con. They only thing that I don’t really like is the fragrance that they used at the lobby. Overall, it was a good stay and we may come back in the future."

"เราชอบโรงแรมนี้โดยเฉพาะอย่างยิ่งขอขอบคุณพนักงานและ Rocio Escovar ที่ทําให้การเข้าพักของเราสะดวกสบายเป็นพิเศษและรู้สึกเป็นที่นิยมมาก ขอบคุณเธอเราพักนานกว่าที่วางแผนไว้สองครั้งและกลับมาอีกสองคืนต่อมา มหาสมุทรก็สวย ความปลอดภัยดี อาหารร้านอาหารอาร์เจนตินาและบริการดีมาก สิ่งที่เล็ก ๆ ที่เราไม่ชอบคือสระว่ายน้ําทํางานจนถึง 22:00 น ซึ่งสั้นมากสําหรับเราเพราะเราชอบว่ายน้ําเพื่อนอนหลับและสระว่ายน้ําสําหรับผู้ใหญ่สามารถทํางานได้ถึง 12 โมงเท่านั้น มันสมบูรณ์แบบ เด็กในสระสําหรับผู้ใหญ่เท่านั้น - จําเป็นต้องเข้มงวดมากขึ้น อย่างอื่นดีหมด"

"เรียกได้ว่าเป็นโรงแรมที่ดีที่สุดที่ฉันเคยพักมา ห้องพักกว้างขวาง สบาย มีคนทําความสะอาดทุกวัน สะอาด ถูกหลักอนามัยมาก โรงแรมรวมทุกอย่างไม่ต้องเสียเงินเพิ่ม อาหารและเครื่องดื่มมีคุณภาพสูง ขอแนะนําร้านอาหารริมทะเล อย่าลืมนัดหมายตอนกลางคืน บรรยากาศเต็ม ลมทะเลดูพระอาทิตย์ตกสบายมาก โรงแรมมีชายหาดส่วนตัว ทรายนุ่ม แค่ออกไปข้างนอก และยังมีสระว่ายน้ําและออนเซ็น เชื่อมต่อกับโรงแรมอื่นๆ ได้ด้วย สามารถใช้ร่วมกันกับโรงแรมและสระว่ายน้ํา ทุกวัน 8:30 น. ยังมีการแสดงในล็อบบี้ฟรี สรุปคือคุ้มสุดๆ แนะนํา"

"ฉันรักโรงแรม พนักงานเป็นกันเองและช่วยเหลือดีมาก และอาหารในร้านอาหารอิตาเลียนก็ยอดเยี่ยม! ทําเลที่ตั้งดีเยี่ยมติดกับชายหาด แม้ว่าในโรงแรมจะมีกิจกรรมไม่มากนัก แต่ก็ค่อนข้างอบอุ่นเมื่อเทียบกับพื้นที่ที่พลุกพล่าน"

"We are here on vacation. The facilities are great, but the service and management are terrible. 1. We booked an ocean-view room but were given a room with a roof view instead. The ocean view was completely blocked. We were told we couldn’t change the room because there were no available rooms. We had to stay in the roof-view room for one night until a proper ocean-view room became available the next day. No price difference was refunded, and we only received some snacks and a bottle of wine as compensation. 2. While we were sleeping in our room, a hotel staff member entered without our permission. This happened at 7 p.m., even though the room had already been cleaned in the morning and we did not hang a “cleaning required” sign on the door. We were extremely angry as this left us feeling shocked and unsafe. When we reported this to the front desk, they claimed that rooms are cleaned twice a day, which sounded strange since we’ve never encountered this policy at other hotels. We are unsure if this explanation was true. 3. The phone in our room was unable to connect to the front desk for three consecutive days. We reported the issue on the first day and were told it would be fixed, but it remained broken until we left. We never saw any maintenance staff come to repair it. Each time we needed to contact the front desk, we had to go downstairs."