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I appreciated the adjustments that the hotel did to make our stay comfortable - from the pillow and towel requests, the expedited check-in and the apology an attention of one of the managers, I would book Swissotel again!

ธีมปาร์ตี้ที่ยอดเยี่ยมและบรรยากาศที่ยอดเยี่ยมในพื้นที่น้ํา

My brother and his family spent the Christmas Eve here and they were amazed by the facility and overall experience. Worth the price and truly delivers 5 star hotel service.

2nd time here. It’s our quick escape when we want to celebrate a milestone sa family namin. Conveniently located sa heart of Angeles City. Literal na staycation kasi we don’t need to go out to eat dinner meron room service. Kaya we ordered our food sa Cactus Smokehouse and Fortune HK Seafood Resto. Plus meron pang promo na buy 1 drink and get one free sa cafe sebastian nila. Gusto ko yung iced matcha latte there. Free buffet breakfast is decent for the price. Meron lang lang food choices dun na hindi pasok sa panlasa ko that time. Lahat ng staff dun are welcoming.

The hotel is a very short and safe walking distance from the SM Mall that it almost felt part of it. I loved my stay here but at times thought I could smell tobacco smoke coming through the air conditioning. I would not however hesitate in staying there again.

Stayed at Capitol Hotel for a family trip, and it honestly delivered where it mattered most. Getting around was easy, which is a big win when you’re with kids and extra baggage (literal and emotional 😅). The staff were the highlight—very warm, attentive, and always ready to help, which made everything feel smooth. The amenities kept everyone comfortable and entertained, so no one was bored or complaining. Only thing is the cleanliness could use a bit more attention, but it didn’t completely take away from the experience. Overall, still a solid and memorable family stay.

Located near the red light district, not a bad thing if that's what you like. There is a large mall @ 5 minute walk away, easy to find. Front staff/doorman were excellent. The restaurant was average at best. Much better food outside the hotel. Went to Tequila grill several times, ordered Grab to the hotel as well. Very convenient. Overall a pretty good hotel for the price. Great swimming pool, although it rained the entire week, it is still a good looking pool. I would stay here again, the balcony rooms are worth the price, can sit outside and drink/smoke while looking out over the city.

We were looking forward to trying out Prime Asia Hotel based on the photos seen online. We have mixed experience after our stay. GOOD: 1. The rooftop pool was big enough with numerous seating options around it. The asian inspired gazebos on both ends gave a relaxing ambiance to the space. 2. Breakfast buffet had a wider array of dishes. We loved that they have two dishes each for Indian and Korean guests. Tumeric basmati rice was savory. Gochugang Eggs and Fish Cakes dish was delicious. Although Masala Chicken was lacking spices so was bland. 3. Housekeeping and Breakfast restaurant staff were engaging and quick to serve. Special mention are Iya of housekeeping and Ross of IMO. 4. Smart TV in the room so Netflix ready. COULD BE IMPROVED: According to their website: ”Welcome to Your Perfect Getaway. A contemporary retreat featuring spacious accommodations and carefully curated amenities for every traveler.” 1. We booked a family room. Upon entering we were surprised to find NO bedside table. Does hotel management expect their guests to place their mobile phone, eyewear/prescription glasses, TV remote, etc on the floor? In the photos online, rooms had side tables. We had to go down to the reception to ask. To be fair, housekeeping staff searched for a side table and was able to bring a table (see photos). 2. No electric kettle and coffee/tea making amenities. Even lower standard hotels/motels have these. Had to borrow from IMO Restaurant. 3. Smart TV would not load Netflix. Another call to reception to have their technical staff come to fix it. 4. Room refrigerator would not turn on. Fourth call to reception for assistance. Housekeeping came again and we found out that the ref was defrosted by turning off the breaker. To summarize, the hotel has a lot going for it. Hopefully management acts on these improvement points which are not hard to rectify. So for now only ⭐ ⭐ ⭐ overall.

I had a wonderful experience at this hotel. The staff were exceptionally friendly and attentive, making me feel welcome from the moment I arrived. The rooms were spotless, well-appointed, and offered all the comforts I needed for a relaxing stay. The only downside is the location—it’s a bit removed from the main attractions and requires extra travel time. While this might not be ideal for those wanting to be in the heart of the city, the quality of the hotel itself more than makes up for it.

I chose this hotel as one of the amenities mentioned a sauna. Apparently, they don't have a sauna amenity-- but a room that has a sauna. That is awfully misleading. As soon as we checked in, I was already disappointed. While it is new and recently renovated, I find the various elements of the room overdesigned and not very user-friendly. The peephole on the door was too high for either of us to reach. It also didn't have a cover (security risk). It might’ve been 6 feet. The chair and desk was not very ergonomic, the table was too high and the chair low. I dunno, seems like they designed the room for big people and I’m just a hobbit in a human world. The tables’ glass tops easily slides off because it doesn't have rubber feet to keep it in place. The sliding doors of the closet could easily overlap that it’d be hard to pull them to close properly. The bathroom door was unnecessarily huge. The bathtub setup is not very accessible, it’s setup way too high that you literally need a foot stool (that they have ready) to climb on. Needing a footstool and a handle is very accident-prone (the room we got was not senior/PWD-friendly, or even for someone with injuries). Even as an able-bodied person, it feel like one wrong slip on the stool can have disastrous consequences. The tub drain can easily be stepped on and then it closes, weird. The staff were nice and friendly but it was odd that they didn’t seem too aware about various hotel policies and rules or even amenities when asked about: whether the sauna was an amenity, if asking for a bottled water was paid, if getting something printed at the front desk would be paid, or when the lights would turn on when the power went out. Speaking of the power going out, it took more than 5 minutes, perhaps even up to 10, for the generator to kick in or maybe it was the actual power coming back already--not sure. But there was absolutely no care to its customers about the power outage that we were just in the room waiting for the lights to come on… It was never spoken about when we checked out the next day. No one checked on us after the lights came back on either. We had to find the number to call the front desk as the phone needs power to work and the number on the keycard doesn't work. Only one guy in the restaurant seemed to be on top of things during breakfast. Also seemed like they used powdered pineapple juice. But hey, the bed was really comfy, everything was new and clean. The room was also spacious.