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It’s my first time staying at Swissôtel Clark, and it was a great experience. The room is nice, and the food is delicious. The staff are very welcoming, and the pool is amazing definitely one of the best hotel pools in Clark! It’s really good to be here. I’ll definitely be back soon.

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The hotel exceeded our expectations with its excellent service and well-maintained facilities. The staff were accommodating, friendly, and always ready to assist. The rooms were clean and comfortable, and the amenities were complete and convenient. Overall, it was a pleasant and relaxing stay, and we would definitely recommend this hotel to others.

Location is pretty nice, close enough to airport. A bit noisy at night, clubs all around the hotel could hear some music but not crazy. Our room has a small family size of fridge, which is awesome! The weather in Philippine really need a lot of ice water to cool down. (However the fridge runs loud, with water dripping sounds too, we were okay for that) Staff were amazing, always helpful and cheerful! Overall, very good!

It’s my first time to visit Clark city and im looking a hotek that near to the city!gladlyw i found capitol hill hotel that in the middle of all your needs. And for the room it was very big clean smells good everything is very well maintained love it! And for the food it was absolutely delicious😍 can’t wait to goo back!

We were looking forward to trying out Prime Asia Hotel based on the photos seen online. We have mixed experience after our stay. GOOD: 1. The rooftop pool was big enough with numerous seating options around it. The asian inspired gazebos on both ends gave a relaxing ambiance to the space. 2. Breakfast buffet had a wider array of dishes. We loved that they have two dishes each for Indian and Korean guests. Tumeric basmati rice was savory. Gochugang Eggs and Fish Cakes dish was delicious. Although Masala Chicken was lacking spices so was bland. 3. Housekeeping and Breakfast restaurant staff were engaging and quick to serve. Special mention are Iya of housekeeping and Ross of IMO. 4. Smart TV in the room so Netflix ready. COULD BE IMPROVED: According to their website: ”Welcome to Your Perfect Getaway. A contemporary retreat featuring spacious accommodations and carefully curated amenities for every traveler.” 1. We booked a family room. Upon entering we were surprised to find NO bedside table. Does hotel management expect their guests to place their mobile phone, eyewear/prescription glasses, TV remote, etc on the floor? In the photos online, rooms had side tables. We had to go down to the reception to ask. To be fair, housekeeping staff searched for a side table and was able to bring a table (see photos). 2. No electric kettle and coffee/tea making amenities. Even lower standard hotels/motels have these. Had to borrow from IMO Restaurant. 3. Smart TV would not load Netflix. Another call to reception to have their technical staff come to fix it. 4. Room refrigerator would not turn on. Fourth call to reception for assistance. Housekeeping came again and we found out that the ref was defrosted by turning off the breaker. To summarize, the hotel has a lot going for it. Hopefully management acts on these improvement points which are not hard to rectify. So for now only ⭐ ⭐ ⭐ overall.

I chose this hotel as one of the amenities mentioned a sauna. Apparently, they don't have a sauna amenity-- but a room that has a sauna. That is awfully misleading. As soon as we checked in, I was already disappointed. While it is new and recently renovated, I find the various elements of the room overdesigned and not very user-friendly. The peephole on the door was too high for either of us to reach. It also didn't have a cover (security risk). It might’ve been 6 feet. The chair and desk was not very ergonomic, the table was too high and the chair low. I dunno, seems like they designed the room for big people and I’m just a hobbit in a human world. The tables’ glass tops easily slides off because it doesn't have rubber feet to keep it in place. The sliding doors of the closet could easily overlap that it’d be hard to pull them to close properly. The bathroom door was unnecessarily huge. The bathtub setup is not very accessible, it’s setup way too high that you literally need a foot stool (that they have ready) to climb on. Needing a footstool and a handle is very accident-prone (the room we got was not senior/PWD-friendly, or even for someone with injuries). Even as an able-bodied person, it feel like one wrong slip on the stool can have disastrous consequences. The tub drain can easily be stepped on and then it closes, weird. The staff were nice and friendly but it was odd that they didn’t seem too aware about various hotel policies and rules or even amenities when asked about: whether the sauna was an amenity, if asking for a bottled water was paid, if getting something printed at the front desk would be paid, or when the lights would turn on when the power went out. Speaking of the power going out, it took more than 5 minutes, perhaps even up to 10, for the generator to kick in or maybe it was the actual power coming back already--not sure. But there was absolutely no care to its customers about the power outage that we were just in the room waiting for the lights to come on… It was never spoken about when we checked out the next day. No one checked on us after the lights came back on either. We had to find the number to call the front desk as the phone needs power to work and the number on the keycard doesn't work. Only one guy in the restaurant seemed to be on top of things during breakfast. Also seemed like they used powdered pineapple juice. But hey, the bed was really comfy, everything was new and clean. The room was also spacious.

I had a wonderful experience at this hotel. The staff were exceptionally friendly and attentive, making me feel welcome from the moment I arrived. The rooms were spotless, well-appointed, and offered all the comforts I needed for a relaxing stay. The only downside is the location—it’s a bit removed from the main attractions and requires extra travel time. While this might not be ideal for those wanting to be in the heart of the city, the quality of the hotel itself more than makes up for it.

โรงแรมและห้องพักสะอาดเรียบร้อย พนักงานทุกคนให้ความเคารพและน่ารัก ยกเว้นว่าพวกเขาลืมคืนบัตรประจำตัวของฉันเมื่อเช็คเอาท์ การติดต่อพวกเขาเป็นประสบการณ์ที่แย่มากเพราะคุณต้องติดต่อฝ่ายบริการลูกค้า ฉันได้ให้หมายเลขการจองของฉันผ่าน TRIP.com และบอกว่าไม่พบหมายเลขการจองของฉัน โทรไปอีกครั้งและคุยกับเจ้าหน้าที่อีกคนที่ไร้ประโยชน์ คราวนี้ฉันได้ชื่อของเขาว่า ”Hanz” ฉันแค่ถามพวกเขาว่าพวกเขาสามารถเชื่อมต่อฉันกับสาขา Pampanga ได้ไหม หรือแค่ให้หมายเลขกับฉัน แต่พวกเขาจะไม่ให้ แต่กลับบอกให้ฉันติดต่อพวกเขาผ่านโซเชียลมีเดีย ซึ่งเป็นเรื่องยุ่งยากเพราะไม่มีการโพสต์หมายเลขติดต่อไว้ที่นั่นเช่นกัน ที่นี่เป็นชาวฟิลิปปินส์เช่นกัน แต่พูดน้อยที่สุด การจัดการกับเรื่องง่ายๆ ที่นี่เป็นเรื่องที่เครียดเสมอ และมีแนวโน้มสูงที่จะไม่จองอีก!

I had a very pleasant stay at Ritz Hotel Angeles and overall, I was satisfied with the experience. From the moment I arrived, the staff were welcoming, accommodating, and responsive to requests. They were easy to approach whenever I needed assistance, which made the stay much more convenient and comfortable. The room was clean, comfortable, and well maintained. It provided a relaxing place to rest after a long day, and the overall atmosphere of the hotel was peaceful and pleasant. I also appreciated that the room had the essential amenities needed for a comfortable stay. Housekeeping and hotel staff were attentive, and any requests or concerns were handled efficiently. One of the things I appreciated most was the hotel’s convenient location in Angeles City. It was easy to get around the area, and transportation was readily available whenever needed. This made the hotel particularly convenient for business travelers, as well as guests who may have meetings, appointments, or other activities around Angeles and Clark. There are also various establishments within the surrounding area, making it easy to find dining and other necessities. The staff contributed greatly to the positive experience. They were courteous, professional, and willing to assist whenever needed. Good customer service can make a big difference during a hotel stay, and I appreciated how approachable and helpful the team was throughout my visit. The hotel also offers good value for its location and overall service. It is a practical choice for travelers looking for a comfortable and accessible place to stay in Angeles City without unnecessary complications. Overall, I had a smooth and enjoyable experience at Ritz Hotel Angeles. The combination of accommodating staff, comfortable rooms, convenient location, and easy access to transportation made the stay worthwhile. I would consider staying here again on a future visit to Angeles City and would recommend it to both business and leisure travelers looking for a convenient and comfortable accommodation option.