"I didn't know... Now I know... Honestly, everything considered about this place, it's not bad at all. The food was good, we were allowed to smoke in the room and the AC was working just fine. However, the shower wasn't the best and soap was only supplied for one pax. The TV was also just not it... All channels were static but watchable and Netflix was unavailable."
Ggigi travelerIt’s my first time staying at Swissôtel Clark, and it was a great experience. The room is nice, and the food is delicious. The staff are very welcoming, and the pool is amazing definitely one of the best hotel pools in Clark!
It’s really good to be here. I’ll definitely be back soon.
ผผู้เข้าพักOur stay at Hilton Clark Sun Valley Resort was truly enjoyable, especially for families traveling with children. The property is beautifully maintained, with plenty of open spaces and greenery that create a peaceful and safe atmosphere for kids to explore and play.
The rooms were clean, spacious, and very comfortable, making it easy to relax after a day of activities. The staff were warm, attentive, and always ready to assist, which made our experience even more pleasant.
The breakfast buffet had a great selection of dishes that catered to both adults and kids, making mornings something to look forward to.
Overall, it was a memorable and relaxing stay for our family. Hilton Clark is definitely a great choice for those traveling with kids, and we would happily return in the future
EErPan36The hotel exceeded our expectations with its excellent service and well-maintained facilities. The staff were accommodating, friendly, and always ready to assist. The rooms were clean and comfortable, and the amenities were complete and convenient. Overall, it was a pleasant and relaxing stay, and we would definitely recommend this hotel to others.
HHeyitsmejeleneThis is the perfect spot when you wanna be close to everything. Plus the mall is just literally right infront of you. One thing though the ****** is about 15 to 20 min away
ผผู้เข้าพักNice hotel for the price, compared to the neighbouring ones. Only complaint is the air con is very noisy and must run medium speed full time at 18 degree to cool the large room, the gym is very small, and the parking ramp is too steep and scrapes your car bumper going down.
ผผู้เข้าพักI chose this hotel as one of the amenities mentioned a sauna. Apparently, they don't have a sauna amenity-- but a room that has a sauna. That is awfully misleading. As soon as we checked in, I was already disappointed.
While it is new and recently renovated, I find the various elements of the room overdesigned and not very user-friendly. The peephole on the door was too high for either of us to reach. It also didn't have a cover (security risk). It might’ve been 6 feet. The chair and desk was not very ergonomic, the table was too high and the chair low. I dunno, seems like they designed the room for big people and I’m just a hobbit in a human world. The tables’ glass tops easily slides off because it doesn't have rubber feet to keep it in place. The sliding doors of the closet could easily overlap that it’d be hard to pull them to close properly. The bathroom door was unnecessarily huge. The bathtub setup is not very accessible, it’s setup way too high that you literally need a foot stool (that they have ready) to climb on. Needing a footstool and a handle is very accident-prone (the room we got was not senior/PWD-friendly, or even for someone with injuries). Even as an able-bodied person, it feel like one wrong slip on the stool can have disastrous consequences. The tub drain can easily be stepped on and then it closes, weird.
The staff were nice and friendly but it was odd that they didn’t seem too aware about various hotel policies and rules or even amenities when asked about: whether the sauna was an amenity, if asking for a bottled water was paid, if getting something printed at the front desk would be paid, or when the lights would turn on when the power went out. Speaking of the power going out, it took more than 5 minutes, perhaps even up to 10, for the generator to kick in or maybe it was the actual power coming back already--not sure. But there was absolutely no care to its customers about the power outage that we were just in the room waiting for the lights to come on… It was never spoken about when we checked out the next day. No one checked on us after the lights came back on either. We had to find the number to call the front desk as the phone needs power to work and the number on the keycard doesn't work.
Only one guy in the restaurant seemed to be on top of things during breakfast. Also seemed like they used powdered pineapple juice.
But hey, the bed was really comfy, everything was new and clean. The room was also spacious.
ผผู้ใช้ไม่ระบุชื่อI had a wonderful experience at this hotel. The staff were exceptionally friendly and attentive, making me feel welcome from the moment I arrived. The rooms were spotless, well-appointed, and offered all the comforts I needed for a relaxing stay.
The only downside is the location—it’s a bit removed from the main attractions and requires extra travel time. While this might not be ideal for those wanting to be in the heart of the city, the quality of the hotel itself more than makes up for it.
MMaribel S. AgustinMy family celebrated Christmas at Blue hotel and resort, and we had a wonderful time. The staff were friendly and warm, and our hotel room came with two king beds, its clean and everything we needed was provided. The pools were spotless, though as expected in December, the water was cool. Even so, my sons loved playing in them, and for larger groups, there’s another pool with a net for water activities like volleyball.
The boys also enjoyed playing table tennis. They offered us buffet breakfast for four, which was a standout. Foods are great.
The resort is a bit far from the city, but it’s easy to find with Waze. Since the area is remote, there are no nearby restaurants, though they do serve à la carte meals. For our Noche Buena, we drove into the city and found plenty of Korean restaurants to choose from. We noticed the road back was quite dark at night due to its distance from urban areas.
Overall, we were very satisfied with our stay. If you want a quiet place to stay, away from noise, then this place if perfect for you. To top it off, the resort gave my sons Christmas gifts when we checked out, which made them so happy. We’ll definitely book again — and as always, the transaction through Trip.com was easy and smooth, never letting me down.