KKathrinHI had a very pleasant stay at Prana Hotel in Hyunpoong. The hotel is very new, and you can immediately feel the modern and well-thought-out design throughout the entire property. Everything is clean, fresh, and maintained to a high standard.
What stood out most was the friendliness of the staff - very fluent in English! The reception team in particular was extremely welcoming, helpful, and professional, making check-in and the overall stay very smooth and comfortable.
The hotel also offers very convenient parking, which is a big plus if you are traveling by car. In addition, the fitness center is well-equipped and perfect for maintaining your routine while staying there.
A nice extra is the small bar, which provides a relaxed atmosphere in the evening. You can enjoy a selection of drinks like beer and gin & tonic, along with some snacks — a simple but very appreciated touch.
Overall, Prana Hotel is an excellent choice in Hyunpoong if you are looking for a modern, comfortable stay with great service. I booked already another stay next week.
NNanookleskimoThe house is easy to find thanks to the neon sign, it is peaceful and located 15 min away by walking from the shopping and restaurants area. It's an old traditional house very well maintained with a beautiful Korean garden in the midst of a scooter repair shop neighborhood, which makes it quiet at night. The rooms have AC and have beautiful wooden panels. The bedding is comfortable with a double futon. The pillows are a bit too hard though on the neck. The bathroom is clean. They provide shampoo and soap amenities. Coffee and tea you can help yourself with in the shared kitchen. The owners work quite hard to make it welcoming and were helpful in providing touristic information about the city. We had a wonderful stay and recommend it to any families looking for a soothing and peaceful stay in a traditional yet modern setting.
LLagertha14The accommodation is very comfortable with complete facilities. Although we arrived before check-in time, the hotel allowed us to leave our luggage. During our stay, the hotel was under renovation. We had reserved breakfast, but it was not available, so the hotel refunded us and upgraded our room for one night. However, we had to move to a different room the next night due to ongoing renovations. The room conditions matched the pictures shown. The staff was lovely and, despite not speaking English, made great efforts to assist us.
There are convenience stores and numerous restaurants around the hotel, making it very convenient for work. Transportation is easy, with a bus stop within walking distance.
If there is an opportunity, we will stay here again.
KKathrinHI arrived one hour before official check-in time, and I was denied an early check-in despite my consistent patronage and history of staying at Susung Hotel. I requested a one hour earlier check-in as I needed to attend some conference calls at my room.
I fully understand that early check-in is subject to availability. However, as a regular guest who plans stays well in advance, I was surprised and frustrated that no effort appeared to be made to accommodate my request — especially considering I’ve had ear9ly check-ins approved in the past without issue.
What made the situation more disappointing was the lack of flexibility or willingness to explore any alternatives. I was offered an early check-in but paying an early check-in fee of 20.000 KRW . It left me feeling that my loyalty and continued business were not valued. After my colleague complained to the reception manager, I was granted an earlier check-in, 30 minutes before the official check-in time.
Experience left me quite disappointed and not sure if I might stay there again.