114 รีวิว
Nouvata
Anse Vata|1.53km จากIle aux Canards island
I’ll start with the good about this place as this’ll be quick. The room we were given was huge. We paid for the premium ocean view deluxe room. That’s about the best I can say for the positives. On the down side, the room stinks of musky / mould smells. The carpet (orange) and decor is very dated and something out of the 80’s. There was a mismatch of furniture - less shabby chic, more shabby. The ocean view description is generous! There is clearly water damage everywhere on the exterior of the building with the paint work in desperate need of a refresh and I suspect some of this water has crept into the carpet. The free wifi is 250MG per room per day so for 2 of us this lasted about 30 mins and that’s it. The English language channels on TV didn’t work. The telephone in the room didn’t work. There is no soap or hand towels in the 2 toilets. We were told to use the shower gel from the shower and our bath towels 😳. The shower is one you have to climb into and given the sloped sides inside is a recipe for disaster. if you don’t slip after someone has used it you’re the lucky one. The final insult for us was a very noisy family with children above us. They bashed and dropped everything and destroyed the quiet. We asked to be moved but we were denied. I had to go and speak to the family but it made no difference and they still woke us up at 6am. In isolation you would put up with a few of these issues on a short visit and given the price was very reasonable we accepted you get what you pay for. Noisy kids isn’t the hotels fault but I asked them to have a word but they didn’t and to move us but they didn’t .That said I would expect the basics but even this was absent. We were supposed to stay here for 4 nights but we had to check out a day early given all these issues and moved next door to the Hilton.It was double the nightly price but so so much better. I know New Caledonia would’ve been hit hard by Covid and lack of tourists but all the hotels are now competing for your business and there are many better options than the Nouvata. Ask anyone that knows me and they’ll say I usually just make do but on this beautiful Island the hotel really let the side down
