มอสเซิลเบย์โฮสเทลในเซี่ยงไฮ้

I want to start by saying that my low review has nothing to do with the game drive or the accommodations, but instead the management and their inability to provide a solution to a problem that was their own fault. I booked this stay for my girlfriend’s birthday 6 months ago. (Her birthday was never acknowledged during our stay here by the way). In my package, I booked and paid for a 90 minute massage for the 2 of us. When we arrived to Gondwana, we asked about our spa treatments, but we were told by management they did not have us booked. They told us there was change in their booking system during July 2023 when we booked, and they had never transferred our spa reservation over, although they still had confirmation of our purchase. We asked for a resolution because we had been looking forward to these spa treatments. They offered us 60 minute massages during our afternoon game drive, which we obviously didn’t want to miss (plus the package I bought included 90 minute massages, not 60 minutes). The only other solution that was offered was for one of us to receive a massage on the morning of check out—Also not a good solution. We asked if there was any other compensation that we could receive for the inconvenience, but we were only offered a refund for the spa treatments. What makes all of this so frustrating is that they admitted this issue was their own fault when they failed to transfer our reservation in the booking system, but due to a lack of resolution, it felt like it was our fault for being uninformed and unprepared. We chose Gondwana because we heard it was the most prestigious game reserve in all of the Cape, but the lack of care for an inconvenience in our travels that was their fault has left us extremely disappointed. For a place of this caliber, they could do more than just offer a “sorry.” This is a very expensive stay, and you would think that would equate to caring about the guest, but it doesn’t. I want to mention that our game drive guide, Ruan has been nothing short of incredible. We’ve loved every minute of our game drives, along with the service at the restaurant and the luggage and housekeeping crew. But that is their job, to provide excellent service, and management should be held to the same standard. Unfortunately, with the lack of care of our reservation from management, what could have been a once in a lifetime time experience is left feeling flat.

เราพัก 3 คืน ฉันจ่ายเงินเต็มล่วงหน้า แต่เมื่อเราไปถึงโรงแรม ฉันได้รับแจ้งว่าฉันยังคงเป็นหนี้เงินสองเท่าที่จ่ายเต็มจํานวนซึ่งฉันปฏิเสธที่จะทํา หลังจากการอภิปรายเพิ่มเติมและเวลารอในที่สุดมันก็ได้รับการแก้ไขและเราสามารถรับกุญแจห้องได้ อาหารเช้าดีทุกเช้า แต่อาหารในร้านอาหารกลางวัน / เย็นของพวกเขานั้นไม่ดีเลย ลองพิซซ่าและไก่สับปะรดที่นั่นมันเคี้ยวและจืดชืด ห้องพักมีขนาดที่ดีสะอาดและวิวสวย สระว่ายน้ําขนาดกําลังดี แต่มันร้อนและไม่มีร่มสําหรับเก้าอี้ริมสระ ฉันถามแผนกต้อนรับว่าพวกเขาสามารถวางบางอย่างได้หรือไม่ แต่พวกเขาบอกว่าพวกเขาจะตรวจสอบว่ามี แต่ไม่เคยกลับมาหาฉันหรือวางอะไรขึ้น! ตู้หยอดเหรียญที่แผนกต้อนรับก็มีปัญหาเช่นกัน และเราต้องขับรถไปรับเครื่องดื่มเย็นๆ ให้เด็กๆ และของบางอย่างสําหรับห้อง บาร์ริมชายหาดด้านล่างเปิดเพลงดังมากจนถึงเที่ยงคืน และฉันนอนไม่หลับทุกคืนก่อนที่เพลงดังจะจบลง

โรงแรมที่ยอดเยี่ยมในอ่าวมอสเซล เราไม่ได้ตระหนักว่า Mossel Bay เป็นท่าเรือการค้าที่พลุกพล่าน แต่โรงแรมส่ง: ห้องพักที่สวยงามเตียงที่สะดวกสบายพื้นที่กว้างขวางและพื้นที่นั่งเล่นที่ดีพร้อมห้องครัวขนาดเล็ก เรามีทิวทัศน์ที่สวยงามของท่าเรือและได้รับการต้อนรับและพาเราไปที่ห้องของเราด้วยความกระตือรือร้น สถานที่ให้บริการดีมากเรากินอาหารเย็นที่ร้านอาหารใกล้เคียง: Gannet Cafe มันแน่นมากเรารู้ว่าทําไม - อาหารและบริการที่ยอดเยี่ยม แม้ว่า Mossel Bay นั้นค่อนข้างน่าผิดหวังสําหรับเราในฐานะส่วนหนึ่งของ ”Garden Route” แต่โรงแรมก็ยอดเยี่ยม

When you stay at Bettys Boutique Hotel in Mossel Bay, you'll be by the ocean, within a 5-minute drive of Dias Museum and Cape St. Blaize Cave. This guesthouse is 1.1 mi (1.7 km) from Cape St. Blaize Lighthouse and 1.2 mi (1.9 km) from Santos Beach.Pamper yourself with onsite body treatments or enjoy recreation amenities such as an outdoor pool. This Colonial guesthouse also features complimentary wireless internet access, an arcade/game room, and a fireplace in the lobby.Take advantage of the guesthouse's room service (during limited hours). Relax with a refreshing drink at one of the 2 bars/lounges. A complimentary cooked-to-order breakfast is served daily from 8:00 AM to 9:30 AM.Featured amenities include dry cleaning/laundry services, luggage storage, and laundry facilities. A roundtrip airport shuttle is provided for a surcharge (available on request), and free valet parking is available onsite.Make yourself at home in one of the 6 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include safes and separate sitting areas, and housekeeping is provided daily.

Located in Mossel Bay, The Point Hotel & Spa is next to a golf course, within a 5-minute walk of St Blaize Hiking Trail and Cape St. Blaize Lighthouse. This upscale hotel is 0.8 mi (1.3 km) from Cape St. Blaize Cave and 0.9 mi (1.5 km) from Mossel Bay Harbour.Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. If you're looking for recreational opportunities, you'll find a spa tub and a steam room. This hotel also features complimentary wireless internet access, concierge services, and wedding services. Hop aboard the shuttle (surcharge) and get to the casino or shopping center in no time.Grab a bite at The Lighthouse Restaurant, a restaurant which features a bar/lounge and an ocean view. You can also stay in and take advantage of the room service (during limited hours). A complimentary buffet breakfast is served daily from 7:00 AM to 10:00 AM.Featured amenities include a business center, limo/town car service, and complimentary newspapers in the lobby. Planning an event in Mossel Bay? This hotel has facilities measuring 431 square feet (40 square meters), including a conference center. Guests may use a roundtrip airport shuttle for a surcharge, and free self parking is available onsite.Make yourself at home in one of the 52 air-conditioned rooms featuring plasma televisions. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers.

When you stay at Bar T Nique Guest House in Mossel Bay, you'll be in the historical district, within a 15-minute walk of Dias Museum and Mossel Bay Harbour. This upscale guesthouse is 0.9 mi (1.5 km) from Cape St. Blaize Cave and 0.9 mi (1.5 km) from Cape St. Blaize Lighthouse.Enjoy recreation amenities such as an outdoor pool or take in the view from a terrace. Additional amenities at this guesthouse include complimentary wireless internet access and concierge services.At Bar T Nique Guest House, enjoy a satisfying meal at the restaurant. Wrap up your day with a drink at the bar/lounge. A complimentary English breakfast is served daily.Featured amenities include dry cleaning/laundry services, luggage storage, and laundry facilities. Free self parking is available onsite.Stay in one of 10 guestrooms featuring Smart televisions. Rooms have private balconies. Complimentary wireless internet access is available to keep you connected. Private bathrooms have complimentary toiletries and hair dryers.

When you stay at Hotel Portao Diaz in Mossel Bay, you'll be in the historical district, within a 5-minute drive of Diaz Beach and Botlierskop Private Game Reserve. This casino hotel is 1.5 mi (2.4 km) from Santos Beach and 1.9 mi (3.1 km) from Dias Museum.Head straight for the casino, or wait for that lucky feeling while you enjoy one of the other recreational opportunities, such as an outdoor pool. Additional features at this hotel include complimentary wireless internet access, concierge services, and barbecue grills.Stop by the hotel's restaurant for lunch or dinner. Dining is also available at the coffee shop/cafe, and room service (during limited hours) is provided. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily for a fee.Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Guests may use a roundtrip airport shuttle for a surcharge, and free self parking is available onsite.Stay in one of 43 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Conveniences include safes and electric kettles, and housekeeping is provided daily.

Ok. Lots to say! We booked a 9am drive and arrived at the dirt road into the reserve with 40 minutes to spare. The road said closed! So we used google maps and information on their website and found another entrance for the lodges. So we drove for 40 minutes thinking we would just make it. But we couldn’t access the site there! So we went into the lodge reception and they called ahead and rebooked us on the 1pm and said they had reserved a table for us in the restaurant. And they told us to ignore the road closed sign! So another 40 minute drive back only to find the table reservation was not for anything complimentary! They could have emailed us to advise us to ignore the road closed sign but didn’t. The manager could barely apologise for what he called a minor inconvenience! To us, that was a stressful 90 minutes of extra driving! We had already filled in the online indemnity form- but they wanted a paper copy despite them saying in the on line form ‘save the trees’. To add insult to injury, the manager said he would come back to us about something complimentary but never did. We then went on the drive, got stuck in a mud ditch and had to wait for an alternative vehicle, which was filthy and uncomfortable compared to the first vehicle. Overall a memorable day for the wrong reasons. At least we saw some incredible animals.