"I had a very enjoyable stay at this hotel and overall I was really pleased with my experience. The rooms were clean and comfortable, the pools were large and well-maintained, and the entertainment was excellent, with plenty of activities to enjoy. The service was also very good, and the staff were friendly and helpful.
One thing to keep in mind is that the hotel can be very crowded, especially around the pools and common areas, so it can sometimes feel quite busy.
If I had to mention one area for improvement, it would be the food. While there was a good variety of options, I found the selection somewhat repetitive, and given the hotel’s price range, I would have appreciated a little more variety and higher-quality choices.
Overall, I had a lovely stay and enjoyed my time at the hotel."
"Beautiful hotel, nice and convenient amenities, comfortable… the only thing that bothered me a bit was the customer service. Don’t get me wrong, they were very helpful every step of the way but in various situations I felt like the staff was robotic or insincere, like every reply was a prompt added to a little machine. Even their tone was unnatural sometimes. It felt weird and as much as I tried to brush it off as some of them not having a fluent level of English I couldn’t because it felt more like a “fake facade” than lack of comprehension. Some staff were genuinely hospitable and nice (especially the pool area ones - the waitresses and the ones on the pool games), but most of them had this robotic aura that felt odd as I also work in the hospitality industry."
"Akra Hotel in Antalya absolutely exceeded my expectations. The ocean views are stunning, the facilities are top-notch, and the staff go above and beyond to make your stay special. Everything from the breakfast buffet to the room design feels five-star. Perfect mix of luxury, comfort, and coastal vibes , I can’t wait to come back!"
"My stay at Rixos Downtown Antalya was truly exceptional. I spent 4 wonderful days at the resort and enjoyed every moment from the very first minute.
The staff were outstanding. Every employee was friendly, professional, and genuinely eager to help. Whenever I had a question or needed assistance, it felt as though they were already waiting to provide support before I even asked.
The Kids Club deserves special recognition. The staff there treated the children with incredible care and warmth. Their kindness and attention made us feel like they were part of our own family, and it was clear how much they genuinely cared about the children.
The food was another highlight of our stay. The variety was impressive, and it was almost impossible not to find something you would enjoy. Every meal offered plenty of choices and excellent quality.
From the moment we arrived, the welcome and hospitality were beyond expectations. The reception team made us feel incredibly valued and appreciated, creating a memorable first impression that lasted throughout the entire stay.
For families with young children, especially those under 4 years old, this resort is a perfect destination. There are so many activities and facilities that you hardly need to leave the property at all.
I honestly believe this is a place I will visit again, and I expect to return more than once over the next two years. Thank you to everyone at Rixos Downtown Antalya for making our family vacation so special."