"This is a classic hotel, well located, full service (though a little slow at times) and it was very busy when we were there at Chinese New Year. The staff are friendly and helpful. This room was small but comfortable. Breakfast is fabulous but be careful of the queues (as well as when checking in and out). The gym is well stocked and the pool area is pleasant although the pool is a little small. The food is good all round. It is conveniently located next to the giant malls of Makati where there is plenty to eat and shop! I enjoyed our stay and would stay again. The lobby is lovely."
"I stayed in Horizon Club for 4 nights. The club lounge offered excellent services and food variety. Love the staircase link between 2 floors.
The hotel location is excellent. However, the hotel overall are bit dated. . Need renovation. The cleanliness of the carpet in the room need to be improved.
Overall, the service, food and staff are excellent, above and beyond Shanghai-la reputation . Again, need major renovation to keep up the competition around Makati area."
"Great stay at Fairmont Makati. The location is excellent and very convenient. The staff were super friendly and accommodating throughout our stay. Housekeeping did a fantastic job every day. The gym and pool were both great as well. Would definitely recommend staying here!"