"We came direct from the airport and they stored out luggage for us for free prior to check in. The place is very fancy and great food, there is always someone there to open rhe door for you and with a smile
The Century Mall nearby is not so good and it’s worth taking a taxi to one of the larger more nicer malls. The staff are happy to help arrange a taxi for you."
"Staff were friendly and helpful across the board. Room was cosy. The amenity I loved most was the filtered water machine in room. Saved me the trouble of buying drinking water from convenience store. Although the hotel is lovely, I wasn’t able to catch much sleep as there was a construction going on directly across the street in the wee hours of the morning, which is no fault of the hotel."
"This is a classic hotel, well located, full service (though a little slow at times) and it was very busy when we were there at Chinese New Year. The staff are friendly and helpful. This room was small but comfortable. Breakfast is fabulous but be careful of the queues (as well as when checking in and out). The gym is well stocked and the pool area is pleasant although the pool is a little small. The food is good all round. It is conveniently located next to the giant malls of Makati where there is plenty to eat and shop! I enjoyed our stay and would stay again. The lobby is lovely."
"The hotel review:
My experience at this Shangri-La property was not as good as others in the region. The building and facilities feel noticeably older, which affects the overall stay.
In the room, the air conditioning was not adjustable. I do appreciate that the team promptly sent a technician to check it, but the unit remained very loud throughout the night, cycling on and off every few minutes, which made it difficult to sleep.
Traveling with another friend, her room also encountered an issue with the bathtub water appearing brown, which technician conclude that is due to sediment buildup.
Overall, I would recommend choosing the Shangri-La in BGC instead, as it offers a better experience."
"I had a wonderful stay at the Manila Peninsula Hotel. The overall atmosphere is comfortable, and the service is professional and attentive. From check-in to the day-to-day details, everything felt well taken care of. The room was clean and well-maintained.
What I liked most is the hotel’s location. It’s convenient, with shopping malls nearby, so it’s easy to find places to eat and shop without having to plan too much in advance."