"Staff is very grumpy. They gave us a wheelchair accessible room that did not match the category I paid for. When I asked to be moved I was told the hotel is sold out you cannot be moved. They room had no decoration, no sofa, barely an chair, you could hear the traffic, the AC was loud and the curtain let the light in from 5 AM. And because that wasn't enough they did not have breakfast available in the regular breakfast room because of a wedding. We had Pré paid €50 a night for breakfast. The staff did not care. They really spoiled our enjoyment of Tbilissi. The Stamba hotel seemed a lot better. We will stay there next time."
"Превосходно было все! Начиная от персонала, заканчивая местоположением отеля и вкуснейшей едой ❤️ Обязательно вернусь именно сюда ! В отеле поздравили с Днём Рождения, были очень внимательны к нам и учли все пожелания! Спасибо ☺️"
"Hotel is good, front seat staff is kind and friendly. But breakfast service is not good and needs a management improvement. First you wait for hostess to be seated while there are lots of free tables, then you wait for cleaning service to clean tables and after all that you have to wait for staff to refill buffet food. But still the overall experience is good. Parking is only outdoors near hotel entrance."
"Location is great, however if you wish to use outdoor spa and winning pool note that it's seasonal, no information during the booking or on hotel website, kids were sad"