"Новый, стильный отель в Тбилиси. Интересная планировка, отель располагается в здании бывшего телеграфа. Удобные кровати и очень вкусный завтрак. Единственное столы общие. Хорошая косметика в номере, весь Стафф отлично говорит по английски. Еда в room service тоже отличная."
"We had an amazing stay at Paragraph Freedom Square Tbilisi! The service was outstanding—every single staff member was warm, welcoming, and always ready to help. Our suite was spacious, beautifully designed, and very comfortable. The spa, gym, and pool were all top-notch—clean, modern, and relaxing. Everything exceeded our expectations. Highly recommended, and we’d definitely come back!"
"The hotel itself and its amenities are nice. The swimming pools (indoor and outdoor) look pretty good and the lobby is very clean and stylish. The bar at the swimming pool and on the first floor is pretty nice, cocktails were amazing although little pricey.
However, the service was questionable. First of all, the restaurant on the first floor: waiting time for food - 1h(!), we had to go for lunch to nearby hotel (shoutout to Golden Tulip rooftop restaurant). Secondly, the staff forgot to put mini kits in our room (soap/lotion/razors/cotton pads/shower caps/etc). Thirdly, we went to the pool at 9:30am, there weren’t enough pool towels for 6 people. And lastly the room service was outrageously slow at night. Nobody picked the phone for 15 min. straight, we had to call the reception and guest service. After they took our order, it was another 45-50 minutes before our food came (it wasn’t much just tea and some cheese pie).
Overall, the hotel is ok, but service needs improving. I visited a few Marriott hotels (participant of Marriott Bonvoy program), this one looks like Sheraton, but doesn’t feel like it."