"PLUMBING ISSUES & SLOW SERVICE. The building looks lovely, newly renovated and in a great location. It is walking distance to most attractions. The staff were friendly, however I did have to ask multiple times for things before they were done (e.g., asking for an iron to be sent to the room, filling up empty toiletries). The toilet water turned brown 30 minutes after flushing which indicates a plumbing issue and is unsanitary. The rest of the room was clean. And they granted our request of having our 2 rooms next to each other. Overall a 3.5-4 star hotel due to the toilet and slow service."
"The hotel has a great location in the centre of the city and is great for tourism. Great food in the restaurant for breakfast and throughout the day. Staff in the restaurant and hotel were friendly and helpful. Nice stay for six nights."
"Best 5 star property in Sofia hands down.
.The room was spacious with contemporary and minimalist design but still very functional. There's even a divider between the bathroom to the rest of the room so it felt like staying in a junior suite instead.
.The facilities were amazing, best indoor pool I've been to ever. It was fitted with all the aqua techs which provide so many massage options. There's also 2 types of saunas, a salt room, a steam room and even a ice tube filled with ice.
.The food at the hotel restaurant was amazing
.The service was so good because I was very frustrated and hangry as the QR code and the TV ordering system didn't work and I called the restaurant repeatedly and no one picked up. So I went down and spoke to Daria, who listened to my concerns and personally took me to the restaurant so that I can order something from the restaurant menu that I really wanted to take back to the room which is not supposed to be done. Diana from In Room Dining even came to deliver the food to my room for me, which actually wasn't her job. I felt looked after and treated like a guest in a 5 star property.
To top it up, we decided to have lunch at the hotel restaurant after checked out and met Vladislav, who gave us an amazing service from food to drinks. Absolutely perfect.
I will definitely come back to stay here next time I am in Sofia and will recommend it to everyone who's coming to Sofia."
"The hotel is clean, tidy and quiet. The staff is friendly and helpful. The location is good and closed to sightseeing spots and restaurants. It’s easy to find dinning places and buying sovenirs. The hotel offers health classes. We had dinning at the restaurant and food is delicious."
"Great stay, hotel was was really premium and fantastic service from the staff
Breakfast and room service was high quality
Pool, Sauna and gym were all really great and felt luxurious, the pool especially was very relaxing
Location is a little far from the centre but quick metro ride close by or hotel was great at organising taxis
Would highly recommend!!!"
"The room is super huge and the hotel is at good location within walking distance to all major attractions. But the hotel looks tired and the hair dryer is useless."
"Everything was excellent, except for the fact that parking had to be paid. I still cannot wrap my head around the fact that a 5-star hotel with private parking onsite is charging its guests a parking fee. Common sense is not very common in Bulgaria."
ที่พักที่ดีที่สุดบางแห่งในโซเฟีย ตั้งอยู่ใกล้กับสถานที่ท่องเที่ยวยอดนิยม เช่น Sveti Nikolai Russian Church และ St. Sofia Church ซึ่งช่วยให้เข้าถึงสถานที่ท่องเที่ยวหลักและสิ่งอำนวยความสะดวกต่างๆ ได้อย่างง่ายดาย
โรงแรมชั้นนำในโซเฟียใกล้Sveti Nikolai Russian Churchมีที่ไหนบ้าง?