"All in all was a comfortable stay, a plus on the breakfast staff so friendly and hospitable. Breakfast was very good, hearty and warm.
Only surprise was I had to pay again at the front desk even though I already did online upon booking.
Yet to be resolved by Trip.com customer service side. I hope it will be soon and I can my refund."
"Could be better..we wish that the receiptionist have more knowledge on assisting customer regarding Glasgow activities and transport. Other than that everything better than our London stay..affordable stay but complete..just amenities we need to request"
ผผู้เข้าพักThe hotel was perfect from the friendly reception staff on arrival to the breakfast the following morning.
The room was immaculate, not new and sparkly, but tastefully decorated with quality well maintained equipment, fittings and furnishings.
All the basics, bed, shower, toilet and basin worked and performed superbly.
Bedding, covers, sheets and pillows were pristine, crisp, and the mattress was exceedingly comfortable.
Plenty of hanging space, iron and board, hairdryer and fridge. Spotlessly clean.
Service for breakfast was unusually efficient for a large hotel. They knew exactly how to cope with a busy breakfast service. Buffet for drinks and cold items, service for Cooked. The full scottish breakfast kept me going all day.
Will definitely return to this hotel.
ผผู้เข้าพักBooked it as we were attending a concert. Man on reception was so lovely and cheery. Made us feel immediately at ease. Breakfast was fantastic - quiet and plenty of food. A very chilled vibe! Would definitely book here again next time we are in Glasgow!
ผผู้เข้าพักService was quick and good. Room service good. Left my own house keys when I checked out and staff on phone were very helpful in locating them and holding them for collection. Will use again