"Booking was quite easy and they also allowed us to check in earlier just by signing onto Marriott Bonvoy. Also helped us leave our luggage with them before we actually departed. Location-wise, close to Glasgow Queen St station and the high street. Most of the staff are friendly and easy to communicate, and always keen to help out. Food is a tad overpriced, but it’s alright. Needs more vegan, halal/kosher options however. View from the room wasn’t that great but they provide you with clean towels and good quality toiletries, albeit no shaving or brushing kits. The lounge area in the bar is quite great with lots of activities (work desk, English pool, Photo Booth, arcade station). One issue was that we’d asked for some clean towels one night which weren’t delivered despite the promises."
"I stayed at Premier Inn George Street severel times and I returned because I was satisfied. I am pkeased to recommend this place, ideal for even an overnight or a complete long weekend journey. Give it a try!"
"Has all the basics, perfect for a solo traveller. Small compact room with double bed. Great location in the heart of Glasgow, perfect for walking around and near to train stations to visit other places. No wardrobe, limited hanging space on the wall, so not great for long stays."
"Had an excellent stay at CitizenM Glasgow and genuinely impressed by how professionally the team handled an issue that was similar to another bad hotel experience I previously had elsewhere. Instead of dismissing the concern, the staff were proactive, empathetic, and immediately worked on resolving the room situation. They even kindly treated me to a complimentary drink while they got everything sorted, which made a huge difference after a long day.
The room itself was fantastic — super comfortable bedding that gave one of the best sleeps during my trip, and the hotel’s high-tech room features were incredibly fun and convenient to use. From the lighting controls to the overall modern setup, everything felt thoughtfully designed.
Great service recovery, excellent hospitality, and a hotel that truly understands customer experience. Would gladly stay again when in Glasgow"
ผผู้เข้าพักThe hotel was perfect from the friendly reception staff on arrival to the breakfast the following morning.
The room was immaculate, not new and sparkly, but tastefully decorated with quality well maintained equipment, fittings and furnishings.
All the basics, bed, shower, toilet and basin worked and performed superbly.
Bedding, covers, sheets and pillows were pristine, crisp, and the mattress was exceedingly comfortable.
Plenty of hanging space, iron and board, hairdryer and fridge. Spotlessly clean.
Service for breakfast was unusually efficient for a large hotel. They knew exactly how to cope with a busy breakfast service. Buffet for drinks and cold items, service for Cooked. The full scottish breakfast kept me going all day.
Will definitely return to this hotel.
ผผู้เข้าพักBooked it as we were attending a concert. Man on reception was so lovely and cheery. Made us feel immediately at ease. Breakfast was fantastic - quiet and plenty of food. A very chilled vibe! Would definitely book here again next time we are in Glasgow!
ผผู้เข้าพักService was quick and good. Room service good. Left my own house keys when I checked out and staff on phone were very helpful in locating them and holding them for collection. Will use again