ผผู้เข้าพักThe location was great, the rooms was clean, friendly staff. About 9:30pm the heater in the room started making a popping sound every few minutes. Maintenance came, but couldn't get it to stop. I was taken to another room, but maintenance couldn't get the heater to blow hot air - it was blowing cold air. I was taken to another room - maintenance put the heater on, but it kept shutting off. Head maintenance said to put the heat higher - he did and assured me it would be fine 3rd room. During the night the heater shut off and never came back on again. I woke up at 4am because I was cold. I was afraid to touch the heater for fear it would start blowing cold air, so just pulled the blanket/sheets up higher and went back to sleep. When I told front desk of the issues in the morning on check out, they said they could take off the parking fee, but nothing more because I booked through a 3rd party. I was stressed when I decided to take a night away. The stress of being ushed around to 3 separate rooms and then the heat going off when it's still cold outside created even more stress. Staff was friendly, maintenance was helpful and friendly, but let's face it, I went there to be relaxed and de-stress. Didn't happen.
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