This was our first time staying at Americana and we are very pleased with the experience. We drove 3 hours from northern Ontario and it was worth it! We went with another family for New Year's Eve and our children had such a wonderful time. We ordered room service, went to the waterpark several times, played in the arcade and our kids had so much fun. We are planning to come back next year!
ผผู้เข้าพักThe location was great, the rooms was clean, friendly staff. About 9:30pm the heater in the room started making a popping sound every few minutes. Maintenance came, but couldn't get it to stop. I was taken to another room, but maintenance couldn't get the heater to blow hot air - it was blowing cold air. I was taken to another room - maintenance put the heater on, but it kept shutting off. Head maintenance said to put the heat higher - he did and assured me it would be fine 3rd room. During the night the heater shut off and never came back on again. I woke up at 4am because I was cold. I was afraid to touch the heater for fear it would start blowing cold air, so just pulled the blanket/sheets up higher and went back to sleep. When I told front desk of the issues in the morning on check out, they said they could take off the parking fee, but nothing more because I booked through a 3rd party. I was stressed when I decided to take a night away. The stress of being ushed around to 3 separate rooms and then the heat going off when it's still cold outside created even more stress. Staff was friendly, maintenance was helpful and friendly, but let's face it, I went there to be relaxed and de-stress. Didn't happen.
ผผู้เข้าพักWe had an absolutely wonderful time staying at Falls Lodge and Suites. From the moment we arrived, the staff made me feel welcome and were extremely helpful with recommendations for local attractions. The location is unbeatable—just a short walk from the stunning Niagara Falls, yet it still feels quiet and peaceful.The room was spacious, clean, and well-maintained, with all the amenities I needed for a comfortable stay and the beds were incredibly comfortable.
Breakfast was a nice bonus. The overall value for the price was excellent, especially considering the proximity to the Falls.I would highly recommend Falls Lodge and Suites to anyone visiting Niagara Falls. It’s perfect for families, couples, or anyone looking for a comfortable, well-located place to stay.
ผผู้เข้าพักOverall, this was a nice little place to stay. You can tell it's an older facility, but seems to be fairly well maintained. Pretty clean overall, though the floors were a bit sticky. The setup of our rooms was nice as well. I'd probably stay again if I were ever in the area.