"The hotel really needs to listen to its reviews. Most people have really damned them for being a dirty stinky cesspit of a venue but actually it is pretty amazing. Very smart foyer, lovely warm and cosy rooms and an amazing location. However, the internet is SUCKY away from the foyer - I had to talk with reception and a support tech person to explain that the internet was bad in the room and it was turned around to seem like I was wrong. Get more routers in, it’s not that difficult. Also, breakfast MUST INCLUDE healthy options. There is not a fruit or vegetable in sight. If you don’t count the options of raspberry or strawberry yoghurts.
Personally, I think the hotel should rethink their pricing strategy. It is far too affordable; and breakfast (with fruit and veg) should be an upsell option. You have the location! You have an amazing swimming pool and hot tub! You even have top quality toiletries! I would have paid twice the rate without breakfast, which most properties in the area are doing.
Sorry for my rant but I know the hotel should and can do better."
"Very very good service! The staff are kind, it is how they make the difference. I thought it was overpriced, but it’s totally justifiable.
The food is good and fast, we enjoyed very much with the service of Victoria.
The arcade games was fun too! Thanks to Thomas. It made memorable.
Worth to come definitively!!!"
"The waterpark is linked to the hotel with a glass corridor which makes it so convenient. The hotel has a courtyard for people gathering and will have movie playing at every night. The room is clean in general and it is recommended."
"My room is very spacious and clean. The hotel location is closed to Cliffton Hill, downtown Niagra Falls. The only downside for the room is not soundproofed, noises are clearly audible from adjacent room and hallway. This had interrupted my sleep and got me woke up at midnight several times as well as early morning."
ผผู้เข้าพักWe had an absolutely wonderful time staying at Falls Lodge and Suites. From the moment we arrived, the staff made me feel welcome and were extremely helpful with recommendations for local attractions. The location is unbeatable—just a short walk from the stunning Niagara Falls, yet it still feels quiet and peaceful.The room was spacious, clean, and well-maintained, with all the amenities I needed for a comfortable stay and the beds were incredibly comfortable.
Breakfast was a nice bonus. The overall value for the price was excellent, especially considering the proximity to the Falls.I would highly recommend Falls Lodge and Suites to anyone visiting Niagara Falls. It’s perfect for families, couples, or anyone looking for a comfortable, well-located place to stay.