"Our room was freshly renovated and looked brand new! Super clean, modern, highly recommend. Walking distance to the incline railway and short walk to most everything else. If there's a downside, although we booked a falls view room and we were on the 16th floor, they gave us the corner so it was an awkward angle. They tried to upsell at check in to get a better view, which we declined. Could still see some of the falls and it was nice, just not as nice as we thought it was going to be from that room."
"Staff at the hotel were all approachable and friendly. Hotel is simple, but comfortable and neat.
We realy appreciate the staff at the cafe. They’re nice and always have a welcoming smile. Thank you"
"I generally liked my stay, but there were a couple of things that could use some improvement. The bathroom amenities were a bit lacking instead of the small individual toiletries, it would be great to have full size bottles of shampoo, conditioner, and soap. Even a 2 in 1 shampoo and conditioner would be a nice touch. Additionally, the fan in the room wasn't working properly, so maybe that could be fixed, I felt pretty hot when the fan didn't work properly when I was taking shower. Other than those issues, everything else was fine. Free breakfast are good."