CCindyTsangI love staying at this hotel. Spacious and clean. I booked this hotel at the last minute, and the hotel sent me the confirmation email right after the booking was confirmed. Everything is new and comfortable to use. Modern design of kitchenware and great support and king mattress. Quiet air conditioning, laundry room at the basement. Both the mirror areas were so dim, not good for make-up, so does the whole area. Knifes were rusty, pans and pots were scratched and dirty, and stains in e-kettle. No counter space for makeup bag. Very big parking lot outside the hotel. Weak water pressure. No racks for shower stuff and clothes and towels. Nevertheless, this is the best hotel in Niagara compared to those famous brand hotel but in the old, small and bad condition.
ผผู้เข้าพักAfter 10 days i still did not receive my bill.they charged me without sending bill and when i contacted them they said we sent it and we can not send it anymore.i told them i did not receieve but they insist we can not send bill again.one time bill ,funny.it seems ehen they send bill it will be gone from their database.zero for customer service in canada
ผผู้เข้าพักThis was our first time staying at Americana and we are very pleased with the experience. We drove 3 hours from northern Ontario and it was worth it! We went with another family for New Year's Eve and our children had such a wonderful time. We ordered room service, went to the waterpark several times, played in the arcade and our kids had so much fun. We are planning to come back next year!
JJoyful SoloI recently stayed at the Ramada by Wyndham Niagara Falls Hotel and had a pleasant experience overall. The location is convenient—just an 8-minute walk from the station and a 7-minute drive to downtown and the Falls.
The room was spacious but quite dated, with older cabinets, carpets, towels, and common areas like the lobby and elevators. However, the hotel was clean, which made up for the aging facilities.
The room had a coffee machine, but there was no water kettle, bottled water, toothbrush, toothpaste and slippers provided.
The reception staff were polite and friendly, making check-in and check-out smooth. The room rate was very affordable, and it included a buffet breakfast with hot food, which was a nice bonus.
Overall, despite the dated appearance, the value for money and cleanliness make it a solid option for budget-conscious travelers. No major complaints.
ผผู้เข้าพักThe falls view room had really good view of the falls, Liked it. Liked the pressure in the taps. The location was good, and hotel was connected to ****** and shops.
The bathroom toilet got clogged multiple times. And also the water was not draining from the bath tub it was really slow. Also $35 parking was across the street which i felt was little costly for the walk we needed from the parking spot.