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I've been to dozens of Cancun all-inclusive resorts but there is no place like Temptation. We are American Asians in our late 20's and had a total blast at this place. Vibe- high energy party vibe with sexy employees and a topless optional pool. A totally carefree and relaxed environment for couples to getaway. Food- I read mixed reviews on food, but I must say I was pleasantly surprised by the quality and options of food available! I had plenty of amazing dishes to try everyday. I loved their steak burger, octopus, shrimp cocktail, sushi and more. Drinks- also pleasantly surprised that there were a TON of choices and quality options like Don Julio, black label and more. Service- excellent service as you can expect from all inclusive hotels. I would give a shout-out to POLO who works the quiet pool bar. Everyone else was friendly and helpful too. Entertainment- yes to the SHE restaurant. Have a 5 star quality meal while watching talented dancers work the stage and pole. What an experience! Everyday in the late afternoon there is a show at the pool, and they are funny AF but very naughty. The crowd loved it and were totally down. Tips and Notes -its a naughty place. Sensual and sexual themes, smells, vibes are pervasive. There are attractive couples of all ages, many who may be open to naughty experiences together. Of course everything is up to you and everyone is respectful. But anything goes here, as long as it's in your own room. -tip everyone. It will enhance the workers life and enhance your service as well! -in bash tower balcony rooms you may see couples putting on a ”show”. We wanted to see something crazy so we booked this room and sure as heck, we saw plenty of action! -bash tower rooms give you access to the rooftop pool and hot tubs. Great for lunch and to getaway from the rowdy sexy pool. -bash night club is always poppin. It's an outdoor Vegas style club with a huge bar, led stage and amazing nightly performances from talented dancers. Don't miss it! -2 to 5 nights is sufficient here, or you might get partied out -there is a timeshare type of pitch at the beginning, we didn't do it but that's up to you. You get some freebies and there's no commitment so just depends on your time. -while there's a fair amount of younger people, the average is definitely in the 40s. I do wish there were more Asians at the resort as it skews white/Hispanic. They should make the prices on trip.com better in order to boost the Asian demographic presence. That's my only suggestion!

Nice All-Inclusive hotel directly at the beach, in walking distance to the Cancun tourism center. Good value for money, nice hotel room, good pool, very nice spacious beach area, tasty food in the buffet restaurant, the pizza restaurant and also in the 3rd restaurant. The buffet restaurant is too small for the hotel size but you get used to it. The gym is better than nothing but very small. All in all the hotel is recomendable.

เราชอบโรงแรมนี้อย่างแน่นอน ตอนนี้เราไปที่โรงแรมแคนคูนทุกครั้งที่เราไป จากช่วงเวลาที่เรามาถึงเราได้รับการต้อนรับอย่างอบอุ่นที่สุด ทําเลที่ตั้งสมบูรณ์แบบสําหรับเราเพียงสองนาทีจากน้ํา เตียงสบายอย่างไม่น่าเชื่อเราชอบน้ําจืดผ้าเช็ดตัวและการทําความสะอาดทุกวันรวมถึงผ้าเช็ดตัวชายหาดสดทุกวัน มันคุ้มค่ากับเงินที่จ่ายไป Alejandro ที่ต้อนรับเราในล็อบบี้เป็นคนรักอย่างแน่นอนเช่นเดียวกับพนักงานทุกคน เป็นการพักที่ยอดเยี่ยมจริงๆ

Perfectly located on the Cancun Hotel Zone *****, this resort strikes a great balance — close enough to the action if you want it, yet far enough away to truly unwind. The property itself is charming, not overly large, which makes everything easily accessible. The pools are just the right size for activities and socializing, but the real highlight is the stunning beach — that’s where I spent most of my time. Dining options are plentiful with several restaurants to choose from (reservations are required), and the bars offer a wide variety of drinks. The café is also a must-visit. Overall, I had a wonderful experience. This isn’t a massive, party-centric resort — it’s better suited for travelers looking to relax and enjoy the beach in a more laid-back atmosphere. If there’s one area for improvement, it would be refreshing the rooms and hallways, as they’re starting to show their age.

This hotel was NOT a good choice. It was pleasantly quiet only because it only offered a place to sleep. There was nothing there except a bar and a small pool. We had to go to the adjoining hotel to eat or for any entertainment. We paid for a premier ocean front room and were told that Trip.com sold us a reservation for a room that was not available. We were put in a room overlooking the parking lot, street, and lagoon. They later moved us to another room considered “ocean view” that has a window overlooking the water. The bathroom was so small that there was no room on the tiny vanity to put anything so there was a small ladder in-the corner to put our toiletries on. There was only one lightbulb in the bathroom …in the ceiling. Even though the hotel photos showed a makeup mirror and large vanity with a shelf, we did not have either. The unlighted shower had no shelf and had a shower curtain that did not contain the water so the bathmat and floor were always wet. We had to go over to a window to have any light. There was a small useless desk in the room with no lamp or plug. The bathrooms in the llobby or around the pool were always dirty with un flushed toilets and wet floors. Several times there was no toilet paper, except on the floor. The food choices were very limited. We could only go to the a la carte restaurants 3 times … all other meals had to be in the buffet which was in the other hotel. The food there was always cold and worse than fast food…. Probably the worst food we’d had in Mexico in the last 20 yrs of coming here. Looked the same every day. You had to give the hostess your room number and wait to be seated. I guess they wanted to make sure you only came in one time. At one point, after the hostess seated us in the buffet area, a manager came over to our table to tell my husband that we were in the wrong place and needed to move! Not sure why that happened and we were NOT happy about the scene that was created. I found the hostess and told her what occurred . She got the manager and I asked her why she singled us out about where we were sitting. She had no explanation ! The whole experience at this hotel was unpleasant. I would NOT recommend it to anyone . There are much nicer places in Csncun with much better food and accommodations.

I would have liked to be closer to Cancun city.. Hotel was looking tired.. Make sure you have transport arranged prior to arrival in Cancun otherwise you will be charged way too much by the taxis as they are all in cahoots together. They were wanting 80 US to start with. We ended up getting a taxi for 60 US which is $100 Australian and caught an Uber back to the airport for $25 Australian? there are no Ubers available at the airport on arrival. 

We had an amazing stay at Altitude at Krystal Grand. From the moment we arrived, the staff was incredibly friendly, welcoming, and always willing to help with anything we needed. Our room was beautiful, very spacious, and extremely clean. The ocean-view balcony was one of our favorite features, we spent so much time relaxing there, enjoying the incredible views and peaceful atmosphere. The location of the resort is truly one of its biggest highlights. It sits on one of the best stretches of beach in Cancun, with crystal-blue water and calm waves that made the beach experience unforgettable. The beach service was also a huge plus and something we appreciated, especially compared to other Cancun resorts we have stayed at. The restaurant options were great, and we had no issues making reservations during our stay. Overall, the service, atmosphere, and beautiful surroundings made for a very relaxing and enjoyable vacation. There are a few areas where the resort could improve. The pools and many of the bars close a little too early, and extending those hours would make the experience even better. The buffet could also use more variety and improved dessert options. Adding something like a self-serve ice cream station would be a great addition and is something many other resorts offer. Aside from those small improvements, our experience was amazing. We truly enjoyed our stay and would absolutely return to Alttude at Krystal Grand for another Cancun vacation.

Very average rooms with no kettle. Clean enough and the house keeping ladies are always lovely and attentive The whole hotel Needs refurbishing, beach day beds material old and worn with material falling off. Pool towels are nice and thick and fluffy. Expensive restaurant and always several items not available from menu. Bar near reception has happy hour 6.30-7.30 nightly. 2 for one drinks. Convenience store located directly opposite for snacks and street style Mexican food and tea & coffee. Pool is the highlight of this resort.

ที่ตั้งดีมาก ใกล้สถานีขนส่งทางไกลมาก สถานีขนส่งก็ใกล้มาก มีซูเปอร์มาร์เก็ตขนาดใหญ่อยู่ใกล้ๆ คุ้มค่าคุ้มราคา! เหมาะสำหรับนักเดินทางประหยัด

เราเป็นห้อง 620 และสามารถเข้าถึงบีชคลับได้ ทําเลที่ตั้งของโรงแรมสมบูรณ์แบบ ใกล้กับทุกสิ่งที่คุณต้องการ ห้างสรรพสินค้า ร้านอาหาร โรงพยาบาล เปลี่ยนเงิน และอื่น ๆ อีกมากมาย คุณควรไปที่บีชคลับ คุณจะไม่เสียใจ ผู้หญิงที่แผนกต้อนรับมีประโยชน์มากดีมากพวกเขาสามารถตอบทุกสิ่งที่คุณต้องการรู้ ฉันชอบการเข้าพักของฉันที่ Krystal Urban Carlos และ Itzel นั้นดีมาก และอาหารเช้าก็ยอดเยี่ยม