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"ดี Biengood"

"เป็นสถานที่ที่ดี สะดวกมากหากคุณต้องการไปสนามบินในวันรุ่งขึ้น เราพักที่โรงแรมเพียงวันเดียว บริการยอดเยี่ยม สุภาพมาก และพร้อมช่วยเหลือเราเสมอ เช็คอินตอนบ่ายสามโมง แต่ห้องของเราพร้อมประมาณบ่ายโมงครึ่ง จึงเหมาะกับเรามาก คุณสามารถเดินไปสถานที่ต่างๆ ได้หลายแห่ง ทั้งร้านกาแฟ ร้านอาหาร และพลาซ่าลาสอเมริกาส ปัญหาเดียวของฉันคือความชื้น ห้องพักมีกลิ่นไม่ค่อยดีนัก แต่สะอาดดี ฉันคิดว่าน่าจะเป็นปัญหาเรื่องความชื้น"

"บริการดีมาก ห้องพักสะอาด แต่ในพื้นที่ละตินอเมริกา คุณต้องนําแปรงสีฟันและยาสีฟันกับแผนกต้อนรับเอง ราคาดีมาก ร้านอาหารสูงขึ้นเล็กน้อย แต่อร่อย รสชาติดี ค่าอาหารเย็นประมาณ 300 ดอลลาร์ต่อคน"

"This was our 3rd time here ( because of the jacuzzi in the room) . Unfortunately it was also our last visit . We paid for the room with jacuzzi . The AC in the room was broken , we couldn’t turn it off and it was freezing cold in there . We asked them if they could turn it off . They sent someone to fix it . We waited in front of the room for some time . They turned it off but the freezing cold air was still flowing and they told us ITS LIKE THAT WE CANT TURN IT OFF .. uh okay? We asked for another room . We changed the rooms and we discovered that the jacuzzi was not working 😂 the jets power was like when you turn on a faucet . We couldn’t even feel it. The water level was going down quickly so we had to refill the jacuzzi couple of times in one evening. Next day we asked for fixing it or changing the rooms, they sent someone again to fix it . We waited some time in front of our room as we didn’t want to leave our stuff unattended (probably around 1 hour) they were still fixing it and we had enough so we went to the pool. They “fixed” it in couple of hours and guess what . It was the same 😂🤌 I took the manager to the room and showed her the “power” of the jets and she told me that it is working . I told her I see it’s working but it has no power and this is not jacuzzi , it’s a bathtub with faucets on . She said this is the best they could do . I told her I was on the hotel before and I know how the jacuzzi should work and this is not working and I would like another room with all amenities working . She told me there are no more rooms left in our category 😂 only the ona with the broken AC . … I thought there will be some effort from their site to resolve this or offer something .. some gesture as an apology… but nothing they left us in room with broken jacuzzi and I explained to them many times that I booked the room only because of the jacuzzi . Tgey said sorry and left the room . sooo very disappointed and never coming back . I loved the hotel the first 2 times but it’s going downhill. That’s why it has 3 stars on Google and booking and everywhere else . Don’t go there if you don’t want to loose your nerves."

"We made a reservation after reading reviews saying the Italian restaurant was delicious, but it turned out that the Italian restaurant was not included in the all-inclusive plan. However, the other food was also very good. We called to request drinks to be restocked in the fridge, but they never arrived. Although it was the low season, the pool was small and there were never any available seats. At night, there was live band music in the lobby, and we had a great time."

"เป็นครั้งที่สองที่ฉันมาและฉันชอบมันมาก พนักงานดูแล ทําความสะอาด และเครื่องชงกาแฟ 10 ตัว บางทีที่แผนกต้อนรับก็เย็นกว่านิดหน่อย และผมไม่เข้าใจนโยบายแขก ดีมาก ไม่มีใครมาเยี่ยมคุณผ่านแผนกต้อนรับได้ โฮสเทลดีมาก เตียงนอนและทําเล"

"ดีกว่ารีวิวมาก มีซูเปอร์มาร์เก็ต Walmart เชื่อมต่อกับล็อบบี้ ทำให้ซื้ออาหาร นม ของขวัญได้ง่าย นอกจากนี้ พนักงานที่เคาน์เตอร์โรงแรมและพนักงานบริการทุกคนก็เป็นมิตร ห้องพักของฉันเงียบ และคุณสามารถได้ยินหากมีคนปิดประตูแรงๆ แต่สิ่งนี้อาจเกิดขึ้นได้กับโรงแรมทุกแห่ง มีเครื่องปรับอากาศแยกต่างหาก ทำให้ห้องเย็นสบาย คุณสามารถควบคุมอุณหภูมิได้ นอกจากนี้ยังมีร้านพิซซ่าและบริการรถเช่าที่ล็อบบี้ โดยรวมแล้วเป็นทำเลที่สะดวกมาก"

"Intercom Lots of beach beds and umbrellas,extremely clean,not designated so ppl from other properties come and use it,waiters constantly offer food/drinks NOT free 100pesos for corona,food more than back home in Canada roughly 300pesos for wings or burger or chicken strips. Freshly baked fish 750Pesos/kg, 3 tacos-300pesos. Tiny buffet if you think you gonna have rows and rows of food think again,MayBe 20foot long buffet,EXACT same food for 10 days(brutal).One person working @ omelette station with min 12min wait.Even though it was prepaid breakfast they make you sign a receipt 1100Pesos, couldn't figure out why, so after 4th day we were getting ZERO service, yup wouldn't even offer a cup of tea/coffee,ended up figuring it out,they expect 10% tip on the 1020Pesos(cost of breakf for 2ppl) so 100pesos each time you eat(NOT joking),so our 20-50pesos tips WERENT enough! For dinners we ALWAYS go off resorts when in cancun cuz there are soo many great options,this hotel is not walking distance to any restaurants like Harry's, Mono, Ilios,but bus station is right outside (12pesos each way) Room facing Lagoon which is main road,can hear EVERY car, person talking,so noisy day and night,plus our room was next to janitor's room so in and out slamming door and talking on a radio from 6am till 6pm(BRUTAL!)shower is large,sink over floating, mattresses rock hard but sheets are super white,AC worked well, 2pools,restaurant and pool bar empty.Lots of beds avail, Check in/out super quick and front desk people are Extremely helpful! So there's gas station across the street beer is 25pesos, there's supermarket 7min walk beer is 15pesos and has fresh Fruits,liq,jugs of water Basically if you looking for Mexican experience ALL inclus,cheap food/drink this is NOT it! If you looking for quiet getaway with prices on higher end but still be in Mexico this is the place for you! If you looking for same sand and all inclusive def need to look else where unless you don't mind grocery shopping on your vacay. Would I come back to this location-I doubt it,just doesn't make sense to me in sense of México experience!I def don't feel like spending more $ than I do @ home"

"Hotel is spacious and has a nice beach area. Perhaps they have many stairs for some people, as the hotel is built uneven, was no problem for us, you can always take the lift. Liked that they have adults only pools and also the do night Dj music and lights for everyone to enjoy! The room we booked was not available but as to compensate they gave us ‘all inclusive’ bracelets and that made up for it."

"Stay at Canopy by Hilton Cancun was pleasant as location was ideal for us since Its just next to Outlet Mall La Isla. Where we can shop and have our meals there. Lots of entertainment for whole family too. Walkable along the hotel line to the beach and supermarket. View from our room was so lovely. Pool area was a good place to just chill out and enjoy the view. Water drinking dispenser at each floor but i think need to clean it up occasionally. As water is hard water that leaves white residues."