It is just off the marina front, but not far. My room had a view through the middle of the hollow ”Address Hotel” building to the big wheel, which was perhaps very lucky. I'm not sure how many rooms get this. To get the best views of the marina I think you need floors 15/16. I could see some of it from 11. The whole hotel felt a little ”budget” to be honest, for the price, but perhaps that is just Dubai? I would have appreciated little things like hair conditioner and better towels. All in all, it is fine, but there is no wow factor. I would possibly stay again for the location, but more likely try another at a similar price point or a bit above. Room service was not great, for example, needing to ask for an iron three times (over the course of two days) before one was delivered. I also had an irritating call at 12:45 for some reason to see if I was checking out (which is at 14:00). And to be fair, that is a positive; it is a generous checkout time and they did not worry that I arrived three hours before checkin.
Отель - супер, да, это не 5 звезд с детским клубом и 100500 ресторанами, но это лучшие 3 звезды, которые я видела. Завтрак -можно выбрать одно горячее блюдо, попробовали многое, все супер, вкусно. Шведская линия тоже достаточная. Отель новый, стильный, чистый и уютный. Персонал старается во всем угодить и помочь. Бассейн есть, но совсем простой, просто лежаки с полотенцами, без бара и красот ) цена /качество очень порадовали. Есть доступ в бич клаб Cove, очень красивый, но я всегда доплачивала за лежаки у бассейна-если такой потребности нет, то один день посещения включен в проживание. Очень рекомендую!
Здравствуйте 🙋♀️
Все чудесно 🤩
Люди на ресепшн замечательные, гостеприимные, добродушные, отзывчивые 👍
Чистота номера удивила приятно.
Холодильник, утюг, гладильная доска, балкон, кондиционер, микроволновка, плита - все есть и все работает
Расположение супер!
This hotel is really fancy . I stayed for about 2 weeks . Maybe they were use to me living in that particular room so they weren’t as thorough with the daily restocking of towels and soaps . Also , it takes a long time to get your luggage to the room and back down . Asides from those 2 things, However , the location is very nice , in walking distance , and I would still recommend this hotel to a friend
The hotel is near the DMCC metro station which takes 50 minutes to get from the airport. Though it takes only 2 minutes walk from the entrance of the metro station, it takes another 5 minutes to reach the platform. Generally you need some 40 + minutes to most attractions in the city by metro from the hotel.
Staff were attentive and helpful. Thanks to the hotel to offer an early check-in at 11 am. It was most welcome especially after our overnight flight.
Room furnishings were a bit old and ventilation of the bathroom needed improvement. In general we have good experience during the stay.
We booked the room with sea view and Dubai Ain view. But they gave us the wrong room without any of these view at the beginning. Then we moved to the correct one which is very nice. And they also gave us free breakfast for apologies. The staffs are really nice and helpful to solve the problem. It is a very nice experience to stay there. Highly recommended!
Service:
- Overall is good, reception manager Pei Pei demonstrated good service and fast response, but one reception guy was disappointing
- Gobin who was the night time reception, was lowering the whole level of the hotel, ashamed the whole hotel
(Incident: we saw an advertisement in the elevator showing 160 AED for 6 bottled Heineken beer in the afternoon, that night we ordered by dialing 0 in the room service, then when paying the bill, it was 252 AED, we didn't ask further for the price because we were afriad we missed some conditions in the advertisement.
The other night, we planned to order again, so we see again the advertisement in the elevator, it just stated ”Dial 0 or scan QR code to place order”, then we headed to the reception and asked if there is any hidden conditions. Gobin just questioned me if my picture is taken on the day and told me it is a recent promotion, so it's wasn't started on the day i ordered. That's totally trying to drag the problem to us, i was never thinking to get back what i over paid, and you didnt need to defend and attack me at once.
And then he asked if I have any proof that the advertisement was published on the day I order the beer, I said I didn’t take a picture on that day, then I asked him which day this promotion started, he failed to answer. Then he quibbled and said because we didn't tell over the phone that we wanted to get the promotion beer, so we couldn't get 160 AED beer. I was so pissed, but I was too focused on how I can proof the promotion has already started on the day I ordered the beer, then I went back to our room and I didn't pay much attention to his words.
After going back my room, my family told me again what Gobin said just now, it was totally humiliating and treated us as a fool. Is that I don't mention the promotion price, then I need to pay extra? It's totally nonsence. The original price was 240 AED for 6 bottles, we paid 252 AED just because you charged me on a price of single bottle 42 AED each x 6 bottles.
Because I was totally pissed off, I went back and argued with him, he knew he couldn't cheat me anymore, then he passed our case to his colleague. His colleague ****** in his service too (but i forgot to memorize his name), same as Gobin, he was trying to point the problem back to us, he said because there was no bottled beer so the staff gave us canned beer that night, so I was charged for a higher price, then I told him to see the two remaining bottles in my room and i took picture on that night as well. At last, they failed to put back the fault to us, and gave me back the money.
The whole incident was nonsense, and ruined my mood in the whole night. I had never tried to feel so pissed for a staff in the hotel before.
Room:
- Spacious, clean, sufficient facilities
- Light flashes in washroom, tolerated for two nights but finally too annoyed, so reflected this on a random surve, Pei Pei approached me the next day when we were having breakfast and sent engineer to fix the light (she offered change of room but we turned down, and she offered a complimentary dinner and a fruit platter)
Gym:
- More than enough for a hotel
Swimming Pool:
- Small and not many seats
Breakfast Buffet:
- Large variety of choice and taste good
Close to the Marina famous for the night life and even a wonderful place to stay. Hotel offer any kind of service and also luxurious design. Service over the media even for 5 stars hotel. Beach, Swimming pool restaurants club SPA...everything u desire and plus a wonderful landscape. Expressly suggested for who looking for relax and enjoy the life.
Breakfast top...and timeless...u can enjoy the breakfast up to 1.am.., restaurant too.
Room service perfect and ...simply perfect. Early check in and late check out ...SUPERBO
IIVANОтличная студия с замечательным видом с диванчика. Хорошая укомплектованная кухня. Никакие посторонние звуки или запахи не беспокоили. Быстрый выход к Марине через замечательный супермаркет. Всё понравилось.
ММихаил БобровОтличные аппарты! Было все что нужно для комфортного проживания, есть тостер, кофе машина, каждый день приносили капсулы, две бутылки питьевой воды, ежедневная уборка! До пляжа 10 мин пешком! Рядом набережная с кучей ресторанов и кафе. Огромная кровать, мы спали вместе с ребенком места очень много! Есть бассейн, но до него мы так и не дошли, все время были на море )
Из небольших минусов это отсутствие тапочек и для тех кто летит из России обязательно берите переходники на розетку.
ผผู้เข้าพักRoom is a decent size, the brown woodwork etc makes the room look dated, the furniture is nothing fancy but manageable. The tv was not bringing up any channels etc and the water was cold but the next day i called up and they managed to sort it out fairly quickly.
I was not on the beach front side, but the view at the back is nice. Price was pretty fair for the location, and i was on my own, so it was more than i needed. I think the furnishings let it down a little- it wouldn't cost much to repaint the wood and update the bathroom to make it more appealing.
AAnonymous13The place is like Airbnb, which isn’t ideal for me since there’s no reception to assist anytime. I hope Trip.com clarifies this better on their website in the future.