"В пешей доступности от жд вокзала.Персонал доброжелательный и отзывчивый.Да,отель не новый-но прекрасное соотношение цена качество.Не знаю кто пишет о грязи-бассейн чистый,в ресторане бокалы,принадлежности для еды все чистое.Напротив отеля винный магазин,что очень удобно,кафе где можно вкусно и недорого поесть.Однозначно рекомендую к посещению!"
"Actually is a nice hotel but lack of maintenance, I booked 2 rooms with my family… my shower room, the water was leaking into my bedroom…
And it seems the hotel really lack of maintenance… the aisle, the wall and the cleanliness…
And the bad thing was… the staffs and the lady manager argued with my wife about umbrella 😖😖😖
Need more training 🥴
And the scrambled egg ham and cheese breakfast so bad taste 😣😣😣
The hotel no air con during the winter… air con only when summer time… and we have to open the window to get the air cool and the noisy sound outside the window makes us couldnt sleep well…
Idk why Christiano Ronaldo want to be the partner of this hotel…🙄🤥🤪🙄🤥🤪
Rooms: 2/5 | Service: 2/5 | Location: 5/5
Food and drinks
Bfast not nice especially the scrambled eggs"
"فندق جيد ونظيف و خدمة جيدة أنا أعجبني❤️
Staff checked me in early, polite and very professional. Breakfast and service was good. Very pleasant and quiet hotel, will definitely stay again."
"Good location breakfast was very good, plenty of different and delicious options available. The room was mediocre at best. Worth a quick layover if in Marrakech as I had another hotel booked for the length of my stay I preferred something reasonable for half the day I was here."
"If your looking for an authentic Moroccan experience you can’t go past this timeless beauty it’s not a western hotel but it has all the amenities and charm you could ask for a colourful delight an oasis in Marrakech
Special shout out to Rachid the concierge who went above and beyond to assist in any questions or direction needed thank you Rachid and thank you Moroccan House Hôtel
Great value for money highly recommend"
"During the following two days, our stay was overall fine.
The breakfast was quite good, with a wide variety of options and generally everything you would expect. However, because there were many guests, breakfast time felt a bit crowded and slightly chaotic.
Overall, it was an acceptable and decent stay, though there is still room for improvement in organization, especially during busy breakfast hours."
"There was not body wash in the bathroom for the first night we stayed, so we could only use hand soap for bathing after our workout at midnight. We informed the front desk staff the next morning about this and he promised to follow up. However, the body wash bottle was still empty when we returned hotel in afternoon. We again asked the cleansing lady to follow up and she said ‘OK’ to us, unfortunately the result was the same when we returned the room after dinner. I believe good services to the guests by a world class hotel is significant, so recurrence of such kind of matter should be avoided. Thanks."
"The hotel was good overall and we enjoyed our stay. Unfortunately, during checked out I saw that money has disappeared from my ba. The money was only returned after I clearly stated that I wanted to file a police report and they saw that I was actually willing to wait for the police. Guests should be very careful with their belongings and bags"
"Great location for budget travellers: not far from the train station (walkable distance), safe and lively neighborhood without the Medina chaos, bus stop for several lines to the Medina (4 DH one ride), large Carrefour supermarket nearby, several tour agencies with cheaper than Internet prices. The room is spacious and simple, clean bathroom and bed. Just accept that the hotel is old, and you will be alright"
"The hotel’s location is excellent as it is walking distance to most of the tourist attractions in Marrakech. Has a huge swimming pool where you can enjoy and relax. However, service is very very poor. On the night that I arrived I requested a slippers by calling the reception, as there were no slippers in the room, but none came. Again the next day I requested again at the front desk and the staff promised to send it to my room, but nothing came. Once again on the 3rd day, I requested the same, as usual nothing came. Three different personnel at the front desk promised to send the slippers to my room but never keep their promise. So much bad service. Another issue with the hotel is the aircon system, it was not functioning during my stay. Only fan is working and it was hot inside the room. And I complained at the front desk and the staff said that the airconditiong were disabled as it still winter or spring season. I tried to open the window and door to the balcony to let cold air inside but unfortunately the road noise was terrible, so I have to close it. Had a really bad experience with Novotel Marrakech."