"Good location - in the beginning of the Medina in a quiet area with free parking. 15-20 min walking till the main square Jemaa el-Fnaa. I give 10 out of 10
Big rooms, high ceilings, beautiful bathrooms, comfortable beds. I give 10 out of 10
Very good hospitality -
From the moment we entered the riad till the warm goodbye hugs. I give 11 out of 10
We definitely recommend this place
Bit hi to Sofianchik who made our stay memorable"
ผผู้เข้าพักService exemplary. Without a doubt, Michel & Ansa our hosts, went above and beyond in all they do. Our first time in a Riad ( ”home” away from the chaos of Jemma al Fna )- Michel walks with every individual guest the route to take to the Square from Riad Timila. Without this - one could easily get lost amidst the labyrinth of crowded souk passage ways.
Ansa gave us support and assistance in purchasing a Moroccan coffee table ( to be shipped ). Buyers beware - it is an arduous process of negotiation requiring 100% trust !
The Riad was complete with fabulous Moroccan arts and crafts . Remember, all Riads have steps to the different levels.
Breakfast simple and wholesome, dining outside on the sunny rooftop. Dinner available on request which is very convenient after sightseeing all day. In addition, international guests were super interesting to share dinner with.
It is important in Marrakech to take cash as many locations do not take credit cards.
An authentic Riad with very special hosts. Thank you Michel and Ansa.
SSoufianeUKDear Sofitel Marrakesh Team,
As a loyal guest who has been staying at Sofitel Marrakesh for the past 15 years, I want to express my continued appreciation for the high standard of service, comfort, and hospitality your hotel consistently delivers. My experiences have always been thoroughly enjoyable, which is why I continue to return year after year.
I wanted to share some constructive feedback regarding the pricing for non-resident guests visiting the pool. I was surprised to see the cost set at 1000 MAD for an afternoon visit. Having recently visited several top-tier 5-star hotels in Dubai — including venues such as the Aura Skypool — I found their pool access prices significantly more reasonable, despite offering similarly or even improved premium experiences and amenities.
fully appreciate the need to maintain exclusivity and quality, but I believe a more accessible pricing structure would be more suitable for guests visitors while still preserving the luxurious experience that Sofitel is known for.
Thank you for taking this into consideration, and I look forward to many more memorable stays in the future.
Warm regards,
Soufiane Maadad
ผผู้เข้าพักStayed at Riad Mama for 5 days and 4 nights, and it was an unforgettable experience.
The riad itself is beautiful and tastefully decorated, but what truly made the stay exceptional were the people and their outstanding service. Dunya went above and beyond, helping me with my large luggage to the lobby and keeping my room spotless at all times. Farid prepared Moroccan tea for me on my first night on the rooftop and generously shared great restaurant recommendations. Nour, the director, and her sister greeted me with warm smiles every time they saw me and provided truly fantastic service.
They offered warm, genuine hospitality and consistently went the extra mile to make sure I was comfortable and well taken care of. I genuinely felt like a welcomed guest rather than a tourist. When I unfortunately had food poisoning on my second day and didn’t leave my room at all, they noticed and checked on me to make sure I was okay. That level of care meant so much to me. Lastly, the riad itself is literally just 2–4 minutes away from Jemaa el-Fnaa and the Medina, which made getting around incredibly easy. I would definitely come back again without hesitation. Thank you Riad Mama! I can’t recommend Riad Mama enough this is hospitality at its finest. The rooftop view facing Koutoubia mosque.
AAobfoodieGreat hotel with an international vibe ; doesn’t feel like Morocco/ Marrakesh once you get to the rooms though. It’s a little bit far from the Medina (about 45 min walk) so we took a taxi back and forth almost each time.
- the breakfast buffet was 5/5 really awesome and lots of choices .
- rooms have been renovated and changed so pictures online are wrong . We asked for a room change and got it right away.
- there are 2 areas with pools , it your room is in building 3 you don’t have the right pool view unless you want peace and quite .
PpixietreatsThe service is superb! We availed the airport pickup to get to the Riad easily. We arrived around 2100 but they waited for us to serve our dinner. Staff are very welcoming even if it is already late. They even arranged a breakfast pack as we are checking out early. Will definitely return! Special thanks to Ihmad!
DDrama ZhangThe best hotel I’ve ever been privileged enough to stay at. Gorgeous building, and it only gets more breathtaking when you walk in. High quality rooms and high quality service. Excellent property and very convenient to USC activities. Front desk staff is extremely efficient, pleasant and helpful. Property is clean and has a fantastic old time charm.