"It was rly amazing, the Hotel looks so impressive inside and you can discover so much. The stuff is very helpful and kind. What i not liked.
- the security stopped me and asked if i am a guest i found it a bit of insulting. At the end he not even apologized for asking.
- we booked 2 rooms. instead of bringing both of us in each room they brought me and my friend to my room and just after asking they setuped the room for my friend
- i used the minibar and drunk one beer after i wanted to pick the 2nd one i figured out someone drunk it already and putt it empty in the fridge. My luck i could solve the issue quickly with the stuff and i not had to pay it. But at this price just disappointing.
Overall we had a great stay and it was very comfortable in the room and the park is great so also the cocktails and food.
If i would come back, yes with my Girlfriend a bit longer to discover more whats hidden in this Magical Hotel"
"That was my garden view I booked, is that even a garden??. Didn’t have any slippers in my room & to have a robe it is a 1,000 MAD deposit? in all my travelling that is on unheard off to me. Should have stated that on there amenities. I’ve stayed at multiple 5 start hotels this was unheard of to me. Also if you want to bring in a McDonald’s forget about it the security will stop you from bringing it into the hotel. Not only me but other guest too was stopped. Should have these rules stated while booking to save us the embarrassment.
Other than that the stay there was amazing, breakfast amazing but was let down by the issues mentioned."
"Très bel hôtel.
Deux piscines chauffées a 30 degrés dont une intérieure (1h par jour sur réservation).
3 restaurants, multiples bars.
Parfait pour profiter du beau temps !"
"Dear Sofitel Marrakesh Team,
As a loyal guest who has been staying at Sofitel Marrakesh for the past 15 years, I want to express my continued appreciation for the high standard of service, comfort, and hospitality your hotel consistently delivers. My experiences have always been thoroughly enjoyable, which is why I continue to return year after year.
I wanted to share some constructive feedback regarding the pricing for non-resident guests visiting the pool. I was surprised to see the cost set at 1000 MAD for an afternoon visit. Having recently visited several top-tier 5-star hotels in Dubai — including venues such as the Aura Skypool — I found their pool access prices significantly more reasonable, despite offering similarly or even improved premium experiences and amenities.
fully appreciate the need to maintain exclusivity and quality, but I believe a more accessible pricing structure would be more suitable for guests visitors while still preserving the luxurious experience that Sofitel is known for.
Thank you for taking this into consideration, and I look forward to many more memorable stays in the future.
Warm regards,
Soufiane Maadad"
ครอบครัวที่เดินทางไปมาร์ราเกช มักจะเลือกโรงแรม เช่น The Source Hotel Music & Spa (เริ่มต้น € 171) ซึ่งขึ้นชื่อในเรื่องสิ่งอำนวยความสะดวกสำหรับครอบครัว รวมถึงห้องพักสำหรับครอบครัวที่กว้างขวางและบริการที่เป็นมิตรต่อเด็ก